Innovation and communication media in virtual teams – An experimental study

Nicola Grözinger, Bernd Irlenbusch, Katharina Laske and Marina Schröder

Journal of Economic Behavior & Organization, 2020, vol. 180, issue C, 201-218

Abstract: In a novel real-effort setting, we experimentally study the effects of different communication media on creative performance in a collaborative task that is highly visual. While group communicating via chat seem to perform less well, groups that communicate via video conferences do not perform less well as compared to those that communicate face-to-face. Thus, we provide evidence that barriers to creativity in virtual teams can be mitigated by real-time video conference communication – at least when tasks are visual.

Keywords: Creativity; Communication; Laboratory experiment; Real-effort; Complex problem solving; Innovation (search for similar items in EconPapers)
JEL-codes: C91 J30 M52 O30 (search for similar items in EconPapers)
Date: 2020
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Working Paper: Innovation and Communication Media in Virtual Teams - An Experimental Study (2020)
Working Paper: Innovation and Communication Media in Virtual Teams – An Experimental Study (2020)
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Persistent link: https://EconPapers.repec.org/RePEc:eee:jeborg:v:180:y:2020:i:c:p:201-218

DOI: 10.1016/j.jebo.2020.09.009

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