Innovation and Communication Media in Virtual Teams - An Experimental Study

Nicola Grözinger, Bernd Irlenbusch, Katharina Laske and Marina Schröder

Hannover Economic Papers (HEP) from Leibniz Universität Hannover, Wirtschaftswissenschaftliche Fakultät

Abstract: In a novel real-effort setting, we experimentally study the effects of different communication media on creative performance in a collaborative tasks. We find that creative performance significantly decreases when group members communicate via chat instead of face-to-face. However, we find no significant difference between performances of groups that communicate via video conferences as compared to face-to-face. Thus, we provide evidence that barriers to creativity in virtual teams can be mitigated by real-time video conference communication.

Keywords: Creativity; Communication; Laboratory Experiment; Real-effort; Complex Problem Solving; Innovation (search for similar items in EconPapers)
JEL-codes: C91 J30 M52 O30 (search for similar items in EconPapers)
Pages: 24 pages
Date: 2020-05
New Economics Papers: this item is included in nep-cbe and nep-exp
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Related works:
Journal Article: Innovation and communication media in virtual teams – An experimental study (2020)
Working Paper: Innovation and Communication Media in Virtual Teams – An Experimental Study (2020)
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Persistent link: https://EconPapers.repec.org/RePEc:han:dpaper:dp-672

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