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Pivotal or popular: The effects of social information and feeling pivotal on civic actions

Laura Gee (), Anoushka Kiyawat, Jonathan Meer and Michael J. Schreck

Journal of Economic Behavior & Organization, 2024, vol. 219, issue C, 404-413

Abstract: We examine the combined effects of popularity and feelings of being important to reaching a goal by testing how people react to (1) situations in which their own behavior is pivotal or not, as well as (2) the popularity of the action. We conduct a laboratory experiment to cleanly fix beliefs about the person's likelihood of being pivotal in reaching a donation threshold that triggers a matching gift, varying both the pivotality and the number of other donors (popularity). The results are striking in that a person whose action is pivotal is more than twice as likely to make a donation, an increase of approximately 30 percentage points. Popularity, in contrast, is not influential. To test these findings in a more natural setting, we conduct two field experiments, neither of which demonstrates meaningful effects. Our results suggest that pivotality is a more important determinant of prosocial behavior, but that it can be a challenge to leverage this finding to meaningfully improve outcomes in the field.

Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:eee:jeborg:v:219:y:2024:i:c:p:404-413

DOI: 10.1016/j.jebo.2023.12.016

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