Feline followers and “umbrella carriers”: Department Chairs’ influence on faculty job satisfaction and quit intentions
Agnes Bäker and
Amanda H. Goodall
Research Policy, 2020, vol. 49, issue 4
Management quality at the department level is central to research and teaching performance in universities. This paper investigates the influence of department Chairs (hybrid middle managers) on faculty job satisfaction, satisfaction with job characteristics, and intentions to leave. Using UK and Swedish data, we provide the first evidence that faculty who rate their Chairs as being distinguished researchers report higher overall job satisfaction, satisfaction with job characteristics, and lower quit intentions. The perceived research strength of the Chair has the single largest statistical influence on faculty job satisfaction. This result holds after controlling for a large number of other influences and after employing a range of methods to correct for issues such as a potential single-rater bias. Although the primary contribution of this paper is empirical, we build on the expert leadership literature, appeal to social identity theory, and utilise the newly established concept of “umbrella carrier”: we suggest that Chairs who are strong researchers may shelter subordinate faculty from excessive managerial spillovers, and protect academics’ research time, thereby creating more favourable job characteristics. The paper's results highlight the benefits of good management in universities at a time when job satisfaction is in decline.
Keywords: Hybrid middle manager; Expert Leadership; “Umbrella Carrier”; Job satisfaction; Quit intentions; Department Chairs; Academics; Universities (search for similar items in EconPapers)
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1) Track citations by RSS feed
Downloads: (external link)
Full text for ScienceDirect subscribers only
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:eee:respol:v:49:y:2020:i:4:s0048733320300354
Access Statistics for this article
Research Policy is currently edited by M. Bell, B. Martin, W.E. Steinmueller, A. Arora, M. Callon, M. Kenney, S. Kuhlmann, Keun Lee and F. Murray
More articles in Research Policy from Elsevier
Bibliographic data for series maintained by Catherine Liu ().