Contact and Payment Methods Used for the Top Five Categories of Scams

Fumiko Hayashi and Ying Lei Toh

Payments System Research Briefing, 2025, 9

Abstract: In recent years, the amount of money U.S. consumers have lost to scams has increased sharply. The contact methods scammers use to reach consumers and the payment methods defrauded consumers use to pay scammers vary depending on the category of scam. However, both the use of social media as a contact method and the use of cryptocurrency, payment apps, and bank transfers as payment methods have increased across the top five scam categories.

Date: 2025
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