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The Nexus between Team Culture, Innovative Work Behaviour and Tacit Knowledge Sharing: Theory and Evidence

Cem Işık, Ekrem Aydın (), Tarik Dogru (), Abdul Rehman (), Rafael Alvarado (), Munir Ahmad () and Muhammad Irfan ()
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Ekrem Aydın: Department of Tourism and Travel Services, Artvin Coruh University, Artvin 08000, Turkey
Tarik Dogru: Dedman College of Hospitality, Florida State University, University Center, Building B, 4th Floor, 288 Champions Way, Tallahassee, FL 32306-1058, USA
Munir Ahmad: School of Economics, Zhejiang University, Hangzhou 310058, China
Muhammad Irfan: Center for Energy and Environmental Policy Research, Beijing Institute of Technology, Beijing 100081, China

Sustainability, 2021, vol. 13, issue 8, 1-21

Abstract: Tacit knowledge sharing is an essential intellectual capital for frontline employees in hotel enterprises. While the relationship of knowledge sharing with team culture (TC) and innovative work behavior (IWB) was investigated in the extant literature, little is known about the extent to which tacit knowledge sharing affects TC and IWB. In this regard, the purpose of this study is to investigate the role of tacit knowledge sharing in the relationship between TC and IWB. For this purpose, data were gathered from 360 department managers of Turkish 4–5 star hotels. The results were analyzed utilizing Smart PLS 3 using bootstrapping to determine the level of significance of the relationships between tacit knowledge sharing, TC and IWB. The results show statistically significant relationships between tacit knowledge sharing, TC and IWB. Moreover, tacit knowledge sharing has a mediating role in the relationship between team culture and innovative work behavior.

Keywords: team culture; tacit knowledge socialization; tacit knowledge externalization; innovative work behavior; innovation; teamwork; knowledge sharing; tourism; COVID-19 (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
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