Journal of Electronic Commerce in Organizations (JECO)

2003 - 2025

Current editor(s): Pedro Isaías

From IGI Global Scientific Publishing
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Volume 23, issue 1, 2025

Last Mile Delivery Technologies for Electronic Commerce: A Bibliometric Review pp. 1-26

Eric Mogire, Peter Kilbourn and Rose Luke

How Pinduoduo's E-Commerce Experience Shapes Customer Satisfaction and Loyalty: Leveraging Social Networks pp. 1-17

Yingxuan Zhang and Yanyu Chai

A Study of the Effect of AI-Generated Image Recommendation Services on Purchasing Intentions for Online Shopping pp. 1-30

Wu Tsaiyi, Youssef Tliche, Nadia El Nemr, Diana El Nemr and Hamdi Radhoui

Decoding the Digital Platform Business Landscape: A Morphological Review pp. 1-23

Fawaz Kareem, Suchitra Veeravalli and Muhammad Shafi

Fin-Tech Application in Saudi Arabia: A Study on the Effective Factors in Adopting Fin-Tech Services by MSMEs pp. 1-25

Bushra Saeed Rabhan and Nora Almezeini

Visualizing Bayesian Duality Optimization Model From Google Review on Hospital Service Performance in Thailand pp. 1-18

Praowpan Tansitpong

Volume 22, issue 1, 2024

Ten Years of SME E-Commerce Performance Factors and Metrics, 2011-2021 pp. 1-27

Miguel Salazar-Kovaleff and David Mauricio

Mobile Payment Innovations in Ambiguously Enforced Use Contexts: A Study Amid the COVID-19 Pandemic in Brazil pp. 1-28

Petruska de Araujo Machado, Carlo G. Porto-Bellini, Rita de Cássia de Faria Pereira, Vishal Shah and Franklin Martins de Luna

The Effect of Brand Heritage on Social Commerce Site Privacy Risk, Brand Equity, and Brand Advocacy pp. 1-24

Hadeel B. Al Haddad, Amjad H. Al-Amad, Sami AlSmadi, Khaled Qassem Hailat, Mohammad Hasan Galib and Fadi A. T. Herzallah

Examining the Antecedents of Return Policy Leniency in eCommerce pp. 1-19

E. Mitchell Church, Richelle Oakley DaSouza and Olajumoke A. Awe

Volume 21, issue 1, 2023

Creating and Validating an Information Quality Scale for E-Commerce Platforms pp. 1-28

Chung-Tzer Liu, Yi Maggie Guo and Jo-Li Hsu

Can Cryptocurrency Be a Payment Method in a Developing Economy?: The Case of Bitcoin in South Africa pp. 1-21

Adheesh Budree and Tawika Nkosana Nyathi

Determinants and Outcomes of Food Delivery App Engagement During COVID-19: A Study of Urban and Semi-Urban Customers pp. 1-22

Abhilash Bhattacharjee, Kunja Sambashiva Rao and Nishad Nawaz

Assessing the Factors Underlying the Adoption of E-Commerce Among B2B SMEs: A Two-Country Study pp. 1-26

Michael Joshua Ayawei, Mpho Raborife and Daniel K. Maduku

Volume 20, issue 2, 2022

Antecedents of Buying Behavior Patterns of E-Consumers: Lessons Learnt From the COVID-19 Pandemic pp. 1-23

Gautam Srivastava and Surajit Bag

Impact of Interactivity on Bookkeeping Application Adoption Intention in the New Normal: A Consumption Values Perspective pp. 1-17

Pooja Kumari

Blockchain Technology in the Fashion Industry: Virtual Propinquity to Business pp. 1-21

Harjit Singh, Geetika Jain, Nishant Kumar, Loha Hashimy and Archana Shrivastava

How Do Digital Market Platform Hosts Exercise Control Over Sellers?: Digital Market Platform Sellers Control pp. 1-18

Shraddha Nimish Danani, Janis L. Gogan, Prageet Aeron, Kirti Sharma and Mahadeo Prasad Jaiswal

Promoting SMEs in Pacific Island Countries Through Effective Marketing Strategies: A Systematic Literature Review and a Future Research Agenda pp. 1-24

Nirma Sadamali Jayawardena, Jack Boe, Angeline Rohoia and Parmendra Sharma

Fear of Coronavirus on Continuance Intention to Use Food Delivery Apps pp. 1-22

Prashant Raman

Volume 20, issue 1, 2022

The Pyramid Model: Conceptualizing an Organizational Capability to Design IT Investments pp. 1-15

Mikko Henrik Hirvonen

Use of Digital Finance Platforms for Personal Finance Management in Rural China: Antecedents and Consequences pp. 1-22

Xiao Qian Wu, Ching Seng Yap and Poh Ling Ho

Determinants of the Acceptance of Mobile Payment Systems by E-Merchants pp. 1-23

Daniel Możdżyński and Wojciech Cellary

Impact of Intermediary and Seller Trust on Consumer Repurchase and E-WOM Intentions: Demographics Moderating Trust Transference pp. 1-19

Arifur Rahman, Tanvir Ahmed, Ali Imran Daiyan and Md. Abdullah Al Mamun

Evaluating the Electronic Service Quality of E-Shops Using AHP-TOPSIS: The Case of Greek Coffee Chains During the COVID-19 Lockdown pp. 1-17

Xenia J. Mamakou and Konstantina-Porfyria Roumeliotou

Examining the Interconnections Between E-CRM, Customer Experience, Customer Satisfaction and Customer Loyalty: A Mediation Approach pp. 1-21

Anupreet Kaur Mokha and Pushpender Kumar

Why Does Privacy Paradox Exist?: A Qualitative Inquiry to Understand the Reasons for Privacy Paradox Among Smartphone Users pp. 1-20

Sakhhi Chhabra

Evaluation of Barriers in the Adoption of E-Commerce Technology in SMEs: A Fuzzy DEMATEL Approach pp. 1-18

Honey Yadav, Umang Soni, Shubham Gupta and Girish Kumar

Applying a Structured Industry Model Development Process to Support Digital Transformation Efforts: A Case Study of the Online Learning Industry pp. 1-16

Michael A. Erskine, Stoney Brooks, Christina DiValentin and Taylor Kendal

Relational Benefits as Predictors of Relationship Quality Outcomes in Online Retailing pp. 1-34

Daniel K. Maduku and Ryan L. Mathaba

Volume 19, issue 4, 2021

Users' In-Game Purchase Intention: The Effects of Flow Experience and Satisfaction pp. 1-19

Mahendar Goli and Vishnu Vandana Vemuri

Factors Associated With the Adoption of Health Apps: Evidence From Emerging Economies pp. 20-39

Debarun Chakraborty, Aaliyah Siddiqui and Mujahid Siddiqui

Enhancing Perceived Credibility During a Pandemic: Exploring Factors Affecting Consumer Behavioral Intention in an Online Ordering Environment pp. 40-63

Richa Misra and Shalini Srivastava

The Detection of Fake Reviews in Bestselling Books: Exploration and Findings pp. 64-79

Kavita Krishnan and Yun Wan

An Exploration of Antecedents of Initial Trust in M-Payments pp. 80-102

Hemantkumar P. Bulsara and Esha A. Pandya

Volume 19, issue 3, 2021

The Influence of Reviewer and Consumer Congruence in Online Word-of-Mouth Transactions pp. 1-15

Christopher P. Furner, Tom E. Yoon, Robert Zinko and Samuel H. Goh

Social Media Marketing and Brand Loyalty Among Online Shoppers in Anambra State, Nigeria: Mediating Effect of Brand Awareness pp. 16-27

Ebuka Christian Ezenwafor, Adeola A. Ayodele and Chukwudi Ireneus Nwaizugbo

Social Commerce and the Hedonic Utilitarian Nexus: An Empirical Analysis pp. 28-48

Karine Aoun Barakat, Amal Dabbous and May Merhej Sayegh

Effect of Influencer Marketing on Online Impulse Purchase: The Mediating Role of Consumer-Brand Engagement pp. 49-64

Jay P. Trivedi

The Responses of Consumers to the Online Ordering and Delivery of Meals by Restaurants During COVID-19: A Case Study of Thai Nguyen City, Vietnam pp. 65-84

Dinh Hong Linh, Nguyen Dac Dung, Le Minh Tu, Ho Ngoc Son and Aaron Kingsbury

Volume 19, issue 2, 2021

Consumer Perceptions of Factors Affecting Online Shopping Behavior: An Empirical Evidence From Foreign Students in China pp. 1-16

Musrat Siyal, Saeed Siyal, Jun Wu, Debajyoti Pal and Muhammad Mujahid Memon

Drivers of E-Loyalty in E-Recruitment: The Role of E-Service Quality, E-Satisfaction, and E-Trust in Jordan, an Emerging Market pp. 17-33

Mamoun N. Akroush, Majdy I. Zuriekat, Bushra K. Mahadin, Metri Mdanat, Ghazi A. Samawi and Ola J. Haddad

Gratitude and Turnover Intention in E-Commerce Startups: Investigating the Mediating Role of Organizational Citizenship Behaviour pp. 34-54

Naval Garg, Shilpika Gera and B. K. Punia

Physician Rating Websites and Use or Non-Use of a Physician After Reading These Reviews pp. 55-73

Joshua Fogel and Viviane Wahba

Typology of Online Reviewers Based on Their Motives for Writing Online Reviews pp. 74-88

Sai Vijay Tata, Sanjeev Prashar and Chandan Parsad

Volume 19, issue 1, 2021

Determinants of Customer Loyalty Dimensions: E-Commerce Context in Emerging Economy Perspective pp. 1-23

Doddahulugappa Goutam, Gopalakrishna B. V. and Shirshendu Ganguli

An Examination of the Data Quality of Online Reviews: Who Do Consumers Trust? pp. 24-42

Donna Weaver McCloskey

Role of Shopping App Attributes in Creating Urges for Impulse Buying: An Empirical Investigation Using SEM and Neural Network Technique pp. 43-64

Priyanka Gupta, Sanjeev Prashar, Chandan Parsad and T. Sai Vijay

Understanding Consumer Acceptance of M-Wallet Apps: The Role of Perceived Value, Perceived Credibility, and Technology Anxiety pp. 65-91

Jayanthi Thanigan, Srinivasa N. Reddy, Priya Sethuraman and J. Irudhaya Rajesh

Tourism in the Sharing Economy: How Novelty Seeking Impacts Travel Intentions pp. 92-110

John R. Drake, Alleah Crawford, Cynthia S. Deale and Barbara Jo White