Dormant Ties: The Value Of Reconnecting
Daniel Z. Levin (),
Jorge Walter () and
John Murnighan
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Daniel Z. Levin: Management and Global Business Department, Rutgers Business School--Newark and New Brunswick, Rutgers University, Newark, New Jersey 07102
Jorge Walter: Department of Strategic Management and Public Policy, School of Business, The George Washington University, Washington, DC 20052
Organization Science, 2011, vol. 22, issue 4, 923-939
Abstract:
The social networks literature suggests that ties must be maintained to retain value. In contrast, we show that reconnecting dormant ties---former ties, now out of touch---can be extremely useful. Our research prompted Executive MBA students to consult their dormant contacts about an important work project; outcomes compared favorably to those of their current ties. In addition, reconnecting previously strong ties led to all of the four benefits that are usually associated with either weak ties (efficiency and novelty) or strong ties (trust and shared perspective). These findings suggest that dormant relationships---often overlooked or underutilized---can be a valuable source of knowledge and social capital.
Keywords: social capital; tie strength; knowledge transfer (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (27)
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Persistent link: https://EconPapers.repec.org/RePEc:inm:ororsc:v:22:y:2011:i:4:p:923-939
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