Electronic Commerce Research

2016 - 2025

Current editor(s): James Westland

From Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().

Access Statistics for this journal.
Is something missing from the series or not right? See the RePEc data check for the archive and series.

Volume 23, issue 4, 2023

Reducing ecommerce returns with return credits pp. 2011-2033

Francisco J. Martínez-López, Yangchun Li, Changyuan Feng, Huaming Liu and David López-López

Recommendation agents: an analysis of consumers’ risk perceptions toward artificial intelligence pp. 2035-2050

Simoni F. Rohden and Diully Garcia Zeferino

The impact of COVID-19 pandemic restrictions on offline and online grocery shopping: New normal or old habits? pp. 2051-2072

Philipp Brüggemann and Rainer Olbrich

A study on the role of uninterested items in group recommendations pp. 2073-2099

Chintoo Kumar and C. Ravindranath Chowdary

Cost behavior in e-commerce firms pp. 2101-2134

Josep M. Argilés-Bosch, Josep Garcia-Blandón and Diego Ravenda

Let’s play! Gamification as a marketing tool to deliver a digital luxury experience pp. 2135-2152

Matilde Milanesi, Simone Guercini and Andrea Runfola

The contribution of shadow banking risk spillover to the commercial banks in China: based on the DCC-BEKK-MVGARCH-Time-Varying CoVaR Model pp. 2153-2181

Chen Zhu

Measurement of online review helpfulness: a formative measure development and validation pp. 2183-2216

Rachita Kashyap, Ankit Kesharwani and Abhilash Ponnam

Evolutionary game study on multi-agent collaboration of digital transformation in service-oriented manufacturing value chain pp. 2217-2238

Jing Gao, Wanfei Zhang, Tao Guan and Qiuhong Feng

ICT infrastructure in firms and online sales pp. 2239-2258

Eva Hagsten

A novel approach for product competitive analysis based on online reviews pp. 2259-2290

Zhen He, Lu Zheng and Shuguang He

Agency or wholesale? retail selling format in the presence of new manufacturer introduction pp. 2291-2325

Boyuan Zhong, Houcai Shen, Jianqiang Zhang and Xing Gao

SME participation in cross-border e-commerce as an entry mode to foreign markets: A driver of innovation or not? pp. 2327-2356

Lipeng Pan, Xiao Fu and Yongqing Li

Profiling temporal learning interests with time-aware transformers and knowledge graph for online course recommendation pp. 2357-2377

Jilei Zhou, Guanran Jiang, Wei Du and Cong Han

Unraveling mobile internet behavior through customer segmentation: a latent class analysis pp. 2379-2398

Xuebin Cui and Fei Jin

Novel next-group recommendation approach based on sequential market basket information pp. 2399-2418

Li-Ching Ma

Replenishment and delivery optimization for unmanned vending machines service system based on fuzzy clustering pp. 2419-2461

Mozhu Wang and Jianming Yao

Leveraging heterogeneous information based on heterogeneous network and homophily theory for community recommendations pp. 2463-2483

Han Chen and Weiwei Deng

How does e-commerce adoption impact micro, small, and medium enterprises’ performance and financial inclusion? Evidence from Indonesia pp. 2485-2515

Rosnita Wirdiyanti, Inka Yusgiantoro, Agus Sugiarto, Aprillia Dwi Harjanti, Indra Yudha Mambea, Subiakto Soekarno and Sylviana Maya Damayanti

Exploring the key factors affecting the usage intention for cross-border e-commerce platforms based on DEMATEL and EDAS method pp. 2517-2539

Yi-Hsiang Lu, Ching-Chiang Yeh and Tz-Wei Liau

Online sellers’ financing strategies in an e-commerce supply chain: bank credit vs. e-commerce platform financing pp. 2541-2572

Shilin Cai and Qiang Yan

An empirical study on facilitators and inhibitors of adoption of mobile banking in India pp. 2573-2604

Noopur Saxena, Navneet Gera and Mayur Taneja

Who benefits from offline investment: an analysis of strategic interactions between e-book pricing and bookstores’ investment pp. 2605-2645

Ruxia Lyu, Cuihua Zhang, Zhitang Li and Chunyu Li

Information services and omnichannel retailing strategy choices of e-commerce platforms with supplier competition pp. 2647-2689

Fengying Hu and Zhenglong Zhou

A competitive analysis of software quality investment with technology diversification and security concern pp. 2691-2712

Xing Gao

Exploring the factors affecting content dissemination through WeChat official accounts: a heuristic-systematic model perspective pp. 2713-2735

Bo Yang, Yue Hu, Xusen Cheng, Ying Bao and Wenjing Chen

Effectiveness of Fine-tuned BERT Model in Classification of Helpful and Unhelpful Online Customer Reviews pp. 2737-2757

Muhammad Bilal and Abdulwahab Ali Almazroi

Identifying contributory domain experts in online innovation communities pp. 2759-2787

Hongting Tang, Xiaoying Xu, Zhihong Li and Rui Qin

The impact of anthropomorphism on customer satisfaction in chatbot commerce: an experimental study in the food sector pp. 2789-2825

Katharina Klein and Luis F. Martinez

Can e-commerce platforms build the resilience of brick-and-mortar businesses to the COVID-19 shock? An empirical analysis in the Chinese retail industry pp. 2827-2857

Sirui Li, Ying Liu, Jing Su, Xin Luo and Xiao Yang

Building dynamic capabilities of small and medium-sized enterprises through relational embeddedness: evidence from China pp. 2859-2906

Yina Zhang, Jiancheng Long and Wu Zhao

Strategic introduction for competitive fresh produce in an e-commerce platform with demand information sharing pp. 2907-2941

Yu Tian, Bin Dan, Molin Liu, Ting Lei and Songxuan Ma

How does topic consistency affect online review helpfulness? The role of review emotional intensity pp. 2943-2978

Chuanmei Zhou, Shuiqing Yang, Yuangao Chen, Shasha Zhou, Yixiao Li and Atika Qazi

Foundations of consumption and production in the sharing economy pp. 2979-3002

Wan Kei Tham, Weng Marc Lim and Julian Vieceli

Volume 23, issue 3, 2023

Introduction: Special Issue on digital marketing and eCommerce pp. 1359-1360

Luis F. Martinez, Francisco J. Martínez-López and J. Christopher Westland

PLS Papers pp. 1361-1366

J. Christopher Westland

Customers’ motives to co-create in smart services interactions pp. 1367-1400

Sanjit K. Roy, Gaganpreet Singh, Corey Hatton, Bidit Dey, Nisreen Ameen and Satish Kumar

Online customer engagement in the post-pandemic scenario: a hybrid thematic analysis of the luxury fashion industry pp. 1401-1428

Duc Hoang, Sofia Kousi and Luis F. Martinez

An overstimulated consumer in a highly visual world: the moderating effect of the highly sensitive person trait on the attitude towards the ad pp. 1429-1458

Ana Cláudia Amaro, Luisa M. Martinez, Filipe R. Ramos, Karla Menezes and Silvio Menezes

Antecedents and consequences of the key opinion leader status: an econometric and machine learning approach pp. 1459-1484

Yanni Ping, Chelsey Hill, Yun Zhu and Jorge Fresneda

Be constantly different! How to manage influencer authenticity pp. 1485-1514

Robert Zniva, Wolfgang J. Weitzl and Christina Lindmoser

Importance of the perceived quality of touchpoints for customer journey analysis – evidence from the B2B sector pp. 1515-1538

Christian Koch and Michael Hartmann

Covid-19 and mobile payment in Belgium: Closing the digital divide or just for the young, social, and impulsive? pp. 1539-1564

Johan Hellemans, Kim Willems and Malaika Brengman

A study of the factors influencing the viewers’ satisfaction and cognitive assimilation with livestreaming commerce broadcast in Hong Kong pp. 1565-1590

Mark Ng, Monica Law, Lubanski Lam and Celine Cui

Configuring managerial factors to enhance omnichannel experience and customer engagement behaviors for a solid loyalty loop pp. 1591-1619

Taewon Suh and Sang Bong Lee

Solutions for the commercialization challenges of Horizon Europe and earth observation consortia: co-creation, innovation, decision-making, tech-transfer, and sustainability actions pp. 1621-1663

Luis Filipe Lages, Nuno Catarino, Emanuel Gomes, Peter Toh, Carlos Reis-Marques, Mario Mohr, Sebastian Max Borde, Omid Asgari, Ronnie Figueiredo, Nuno Grosso, David Perez, Ana Ponte, Sílvia Lopes Teixeira, Robin Schalie, Daniele Fantin, Jo Brusselen, Alireza Taravat and Gerd Schmidt

An eye-tracking study on how the popularity and gender of the endorsers affected the audience’s attention on the advertisement pp. 1665-1676

Majid Zahmati, Seyed Morteza Azimzadeh, Mohammad Saber Sotoodeh and Omid Asgari

Magic mirror on the wall: Cross-buying at the point of sale pp. 1677-1700

Carsten D. Schultz and Björn Gorlas

Towards privacy-preserving digital marketing: an integrated framework for user modeling using deep learning on a data monetization platform pp. 1701-1730

Qiwei Han, Carolina Lucas, Emila Aguiar, Patrícia Macedo and Zhenze Wu

Does rural e-commerce agglomeration help expand family farms’ size? Evidence from Taobao villages in China's Yangtze River Delta pp. 1731-1752

Yumei Lin and Chenghan Li

The impact of social media input intensity on reward-based crowdfunding performance: evidence from China pp. 1753-1774

Cuixia Jiang, Ranran Han and Qifa Xu

Should doctors use or avoid medical terms? The influence of medical terms on service quality of E-health pp. 1775-1805

Jilong Zhang, Jin Zhang, Kanliang Wang and Wei Yan

What social characteristics enhance recommender systems? The effects of network embeddedness and preference heterogeneity pp. 1807-1827

Feifei He, Chunhua Sun and Yezheng Liu

Real-time user clickstream behavior analysis based on apache storm streaming pp. 1829-1859

Gautam Pal, Katie Atkinson and Gangmin Li

A product strategy for daily deal campaigns utilizing demand expansion and consumer leakage pp. 1861-1883

Yao Tang

Implications of e-tailers’ transition from reselling to the combined reselling and agency selling pp. 1885-1920

Feng Fu, Shuangying Chen and Wei Yan

The processing of native advertising compared to banner advertising: an eye-tracking experiment pp. 1921-1940

Freya De Keyzer, Nathalie Dens and Patrick De Pelsmacker

Effect of a new potential supplier on business to business negotiations performance: evidence-based analysis pp. 1941-1970

Radoslav Delina, Renata Olejarova and Petr Doucek

Experimental study of the effects of structural assurance, personal experiences, and product reviews on repurchase behavior in e-commerce platforms pp. 1971-2010

Daniel A. Sanchez-Loor and Wei-Shiun Chang

Volume 23, issue 2, 2023

Smartphone-based information acquisition and wheat farm performance: insights from a doubly robust IPWRA estimator pp. 633-658

Hongyun Zheng and Wanglin Ma

Variance does matter in affecting the box office: a multi-aspect investigation pp. 659-679

Qian Li, Yuanyuan Tang, Wei Xu and Mingming Wang

Employing singular value decomposition and similarity criteria for alleviating cold start and sparse data in context-aware recommender systems pp. 681-707

Keyvan Vahidy Rodpysh, Seyed Javad Mirabedini and Touraj Banirostam

Why do peer-to-peer (P2P) lending platforms fail? The gap between P2P lenders' preferences and the platforms’ intentions pp. 709-738

Galit Klein, Zeev Shtudiner and Moti Zwilling

Personal antecedents of perceived deceptive pricing in online retailing: the moderating role of price inequality pp. 739-783

Isabel P. Riquelme and Sergio Román

A study of cognitive effort involved in the framing effect of summary descriptions of online product reviews for search vs. experience products pp. 785-806

Jia Jin, Chenchen Lin, Fenghua Wang, Ting Xu and Wuke Zhang

Managing consumer privacy risk: The effects of privacy breach insurance pp. 807-841

Yan Cheng, Shue Mei, Weijun Zhong and Xing Gao

Nominal effect vs actual effect: overconfidence in a consignment omnichannel pp. 843-876

Zhisong Chen, Chaonan Tang and Jianhui Peng

Gender difference in visual attention to digital content of place-based advertising: a data-driven scientific approach pp. 877-897

Taewon Suh, Rick T. Wilson and Seungtae On

Defective products identification framework using online reviews pp. 899-920

Yawar Abbas and M. S. I. Malik

A semantic transfer approach to keyword suggestion for search engine advertising pp. 921-947

Jin Zhang, Jilong Zhang and Guoqing Chen

Mining sustainable fashion e-commerce: social media texts and consumer behaviors pp. 949-971

Zheng Shen

Market reaction to the announcement of online sales channel investment in enterprises: Evidence from a relatively stable market environment pp. 973-1005

Yang Lei, Qiang Zhou, Waiman Cheung, Xiling Cui and Ling Peng

Capacity pooling games in crowdsourcing services pp. 1007-1047

Zhanwen Shi, Erbao Cao and Kai Nie

Game theoretic analysis of logistics service coordination in a live-streaming e-commerce system pp. 1049-1087

Liyuan Zhu and Nan Liu

Shill bidding in lenders’ eyes? A cross-country study on the influence of large bids in online P2P lending pp. 1089-1114

Dongyu Chen, Xiaolin Li and Fujun Lai

The influence of patient-generated reviews and doctor-patient relationship on online consultations in China pp. 1115-1141

Yajie Hu, Huiwen Zhou, Yuangao Chen, Jianrong Yao and Jiangwu Su

What determines the differentiation in the e-commerce adoption by consumers: evidence from Russia pp. 1143-1159

Inna Lola and Murat Bakeev

The effect of surcharge on price in online auctions pp. 1161-1182

Ernan Haruvy, Boram Lim and Peter Popkowski Leszczyc

Exploring the development of environmentally sustainable products through reward-based crowdfunding pp. 1183-1207

Filippo Corsini and Marco Frey

Investment decisions and pricing strategies of crowdfunding players: In a two-sided crowdfunding market pp. 1209-1240

Xin Tang, Haibing Lu, Wei Huang and Shulin Liu

Online marketplace sellers’ influence on rating scores and comment orientation pp. 1241-1270

Eugenia Y. Huang, Shu-Chiung Lin and I-Ting Hsieh

Research on the positioning method of online community users from the perspective of precision marketing pp. 1271-1296

Xiaogang Zhao, Hao Zhang, Hai Shen and Yadong Zhou

Real-time bidding campaigns optimization using user profile settings pp. 1297-1322

Luis Miralles-Pechuán, M. Atif Qureshi and Brian Mac Namee

Can investors’ collective decision-making evolve? Evidence from peer-to-peer lending markets pp. 1323-1358

Dongwoo Kim

Volume 23, issue 1, 2023

Introduction to the special issue on strategic planning for e-commerce business environment pp. 1-1

J. Christopher Westland

RETRACTED ARTICLE: An intelligent trading mechanism based on the group trading strategy portfolio to reduce massive loss by the grouping genetic algorithm pp. 3-42

Chun-Hao Chen, Yu-Hsuan Chen, Vicente Garcia Diaz and Jerry Chun-Wei Lin

RETRACTED ARTICLE: Innovative study on clustering center and distance measurement of K-means algorithm: mapreduce efficient parallel algorithm based on user data of JD mall pp. 43-73

Yang Liu, Xinxin Du and Shuaifeng Ma

RETRACTED ARTICLE: Improved policy mechanisms for the promotion of future digital business economy during covid-19 pandemic pp. 75-95

Xuesong Zhou, Zhengyang Chen, Xiang Zhan, S. BalaMurugan and K. Deepa Thilak

E-commerce warehouse layout optimization: systematic layout planning using a genetic algorithm pp. 97-114

Xiulian Hu and Yi-Fei Chuang

Research on cojumps of electronic commerce overnight factors in volatility prediction based on joint BW test pp. 115-135

Liling Deng, Haifang Xiong and Zhiqiang Wang

Integrating Information Technology and Marketing to increase e-Book consumption pp. 137-153

Hsiu-Li Liao and Su-Houn Liu

RETRACTED ARTICLE: Does the increase of labor protection intensity promote regional economic growth? Evidence from China pp. 155-173

Xinpeng Xu, Xiaopeng Fu, Fuxia Gao, Yaqian Li, Yiming Xu and Yuchao Wang

RETRACTED ARTICLE: Assessing the efficiency of innovation entities in China: evidence from a nonhomogeneous data envelopment analysis and Tobit pp. 175-205

Yu Zhu, Feng Yang, Bengang Gong and Wei Zeng

RETRACTED ARTICLE: A comparative study of the market demand for Chinese proficiency test preparation books: evidence from e-commerce data pp. 207-230

Chengang Zeng

RETRACTED ARTICLE: Digital finance, corporate financialization and enterprise operating performance: an empirical research based on Chinese A-share non-financial enterprises pp. 231-256

Yingyuan Liu, Dandan Jin, Yuemin Liu and Qian Wan

RETRACTED ARTICLE: The brand strategy and cross-border promotion of Han Chinese clothing under the digital economy pp. 257-277

Chen Zhang and Taisheng Gong

RETRACTED ARTICLE: Customer centric hybrid recommendation system for E-Commerce applications by integrating hybrid sentiment analysis pp. 279-314

Arodh Lal Karn, Rakshha Kumari Karna, Bhavana Raj Kondamudi, Girish Bagale, Denis A. Pustokhin, Irina V. Pustokhina and Sudhakar Sengan

The pressure and the lack of cognitive resource: evidences for duality of attitudes pp. 315-329

Danwen Chen, Shu Yan and Dingzhou Fei

Rationality manipulation during consumer decision-making process: an analysis of Alibaba’s online shopping carnival pp. 331-364

Tianshi Li, Wenli Li, Yuqing Zhao and Jingpei Ma

A cross-site comparison of online review manipulation using Benford’s law pp. 365-406

Cheng Zhao and Chong Alex Wang

How the attributes of content distributors influence the intentions of users to pay for content shared on social media pp. 407-441

Wan Su, Yangchun Li, Huichuan Zhang and Tiandong Wang

The effects of China’s cross-border e-commerce on its exports: a comparative analysis of goods and services trade pp. 443-474

Zi Hui Yin and Chang Hwan Choi

Optimal rebate strategy for an online retailer with a cashback platform: commission-driven or marketing-based? pp. 475-510

Lifeng Mu, Xin Tang, Vijayan Sugumaran, Wei Xu and Xiangyang Sun

Modeling users’ acceptance of mobile social commerce: the case of ‘Instagram checkout’ pp. 511-540

Vaggelis Saprikis and Giorgos Avlogiaris

A reliable location design of unmanned vending machines based on customer satisfaction pp. 541-575

Mozhu Wang and Jianming Yao

Subscription strategy choices of network video platforms in the presence of social influence pp. 577-604

Wenyi Wang and Qiang Guo

Online Advertising and Real Estate sales: evidence from the Housing Market pp. 605-622

Xiuzhi Zhang, Ying Zhang and Zhijie Lin

Correction: The antecedents and consequences of social interactions in firm-sponsored community: a social network perspective pp. 623-624

Qiang Zhang, Ji Wu, J. Leon Zhao and Liang Liang

Correction to: What affects patients’ choice of consultant: an empirical study of online doctor consultation service pp. 625-625

Xiao Huang, Pu Sun, Xiaofei Zhang and Jiang Wu

Correction to: reducing ecommerce returns with return credits pp. 627-627

Francisco J. Martínez-López, Yangchun Li, Changyuan Feng, Huaming Liu and David López-López

Correction to: What affects patients’ choice of consultant: an empirical study of online doctor consultation service pp. 629-629

Jiang Wu, Xiao Huang, Pu Sun and Xiaofei Zhang

Author Correction: Online Advertising and Real Estate sales: evidence from the Housing Market pp. 631-631

Xiuzhi Zhang, Ying Zhang and Zhijie Lin