Electronic Markets

2011 - 2025

Current editor(s): Rainer Alt and Hans-Dieter Zimmermann

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Springer
IIM University of St. Gallen
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Volume 32, issue 4, 2022

Electronic Markets on AI and standardization pp. 1795-1805

Rainer Alt

Standardization for platform ecosystems pp. 1807-1811

Geerten Kaa, Eric Viardot and Ian P. McCarthy

Developing design principles to standardize e-commerce ecosystems pp. 1813-1842

Tobias Wulfert, Robert Woroch, Gero Strobel, Sarah Seufert and Frederik Möller

A multilevel, multi-mode framework for standardization in digital B2B platform eco-systems in international cargo transportation—A multiple case study pp. 1843-1875

Ruben Tessmann and Ralf Elbert

Building digital platform ecosystems through standardization: an institutional work approach pp. 1877-1889

Carolina Costabile, Jon Iden and Bendik Bygstad

Compatibility promotion between platforms: The role of open technology standards and giant platforms pp. 1891-1915

Sebastian Spaeth and Sven Niederhöfer

Smart cities and smart governance models for future cities pp. 1917-1924

Ilja Nastjuk, Simon Trang and Elpiniki I. Papageorgiou

Invite everyone to the table, but not to every course pp. 1925-1941

Frederike Marie Oschinsky, Hans Christian Klein and Bjoern Niehaves

Rural smartness: Its determinants and impacts on rural economic welfare pp. 1943-1970

Iqbal Yulizar Mukti, Jörg Henseler, Adina Aldea, Rajesri Govindaraju and Maria E. Iacob

Adaptation behaviour in using one-stop smart governance apps: an exploratory study between digital immigrants and digital natives pp. 1971-1991

Bingqian Zhang, Guochao Peng, Caihua Liu, Zuopeng Justin Zhang and Sajjad M. Jasimuddin

Trust in artificial intelligence: From a Foundational Trust Framework to emerging research opportunities pp. 1993-2020

Roman Lukyanenko, Wolfgang Maass and Veda C. Storey

Is trust in artificial intelligence systems related to user personality? Review of empirical evidence and future research directions pp. 2021-2051

René Riedl

User trust in artificial intelligence: A comprehensive conceptual framework pp. 2053-2077

Rongbin Yang and Santoso Wibowo

The effect of transparency and trust on intelligent system acceptance: Evidence from a user-based study pp. 2079-2102

Jonas Wanner, Lukas-Valentin Herm, Kai Heinrich and Christian Janiesch

Explainable and responsible artificial intelligence pp. 2103-2106

Christian Meske, Babak Abedin, Mathias Klier and Fethi Rabhi

Explainable product backorder prediction exploiting CNN: Introducing explainable models in businesses pp. 2107-2122

Md Shajalal, Alexander Boden and Gunnar Stevens

Global reconstruction of language models with linguistic rules – Explainable AI for online consumer reviews pp. 2123-2138

Markus Binder, Bernd Heinrich, Marcus Hopf and Alexander Schiller

Decision support for efficient XAI services - A morphological analysis, business model archetypes, and a decision tree pp. 2139-2158

Jana Gerlach, Paul Hoppe, Sarah Jagels, Luisa Licker and Michael H. Breitner

Designing a feature selection method based on explainable artificial intelligence pp. 2159-2184

Jan Zacharias, Moritz Zahn, Johannes Chen and Oliver Hinz

A nascent design theory for explainable intelligent systems pp. 2185-2205

Lukas-Valentin Herm, Theresa Steinbach, Jonas Wanner and Christian Janiesch

Applying XAI to an AI-based system for candidate management to mitigate bias and discrimination in hiring pp. 2207-2233

Lennart Hofeditz, Sünje Clausen, Alexander Rieß, Milad Mirbabaie and Stefan Stieglitz

Artificial intelligence and machine learning pp. 2235-2244

Niklas Kühl, Max Schemmer, Marc Goutier and Gerhard Satzger

Anthropomorphism in AI-enabled technology: A literature review pp. 2245-2275

Mengjun Li and Ayoung Suh

Calming the customers by AI: Investigating the role of chatbot acting-cute strategies in soothing negative customer emotions pp. 2277-2292

Tao Zhang, Chao Feng, Hui Chen and Junjie Xian

Exploring interdependent privacy – Empirical insights into users’ protection of others’ privacy on online platforms pp. 2293-2309

Anjuli Franz and Alexander Benlian

The role of design patterns in the development and legal assessment of lawful technologies pp. 2311-2331

Ernestine Dickhaut, Mahei Manhai Li, Andreas Janson and Jan Marco Leimeister

Perceived privacy risk in the Internet of Things: determinants, consequences, and contingencies in the case of connected cars pp. 2333-2355

Nils Koester, Patrick Cichy, David Antons and Torsten Oliver Salge

A meta-analysis of the factors influencing the impact of security breach announcements on stock returns of firms pp. 2357-2380

Sepideh Ebrahimi and Kamran Eshghi

Open government data: A systematic literature review of empirical research pp. 2381-2404

Bernd W. Wirtz, Jan C. Weyerer, Marcel Becker and Wilhelm M. Müller

Understanding the adoption of the mask-supply information platforms during the COVID-19 pp. 2405-2427

Cheng-Kui Huang, Shin-Horng Chen, Chia-Chen Hu and Ming-Ching Lee

Exploring engagement, well-being, and welfare on engagement platforms: Insight into the personal service sector from the DACH region pp. 2429-2444

Simon Michalke, Lisa Lohrenz, Christoph Lattemann and Susanne Robra-Bissantz

Understanding the process of meanings, materials, and competencies in adoption of mobile banking pp. 2445-2469

Muhammad Naeem, Wilson Ozuem, Kerry Howell and Silvia Ranfagni

More than a snapshot: dynamic value-in-use emergence in e-services pp. 2471-2489

Nicole Bulawa and Frank Jacob

Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention pp. 2491-2505

Nika Meyer (née Mozafari), Melanie Schwede, Maik Hammerschmidt and Welf Hermann Weiger

What factors influence grassroots knowledge supplier performance in online knowledge platforms? Evidence from a paid Q&A service pp. 2507-2523

Qingfeng Zeng, Wei Zhuang, Qian Guo and Weiguo Fan

Quantum computing pp. 2525-2536

Roman Rietsche, Christian Dremel, Samuel Bosch, Léa Steinacker, Miriam Meckel and Jan-Marco Leimeister

On the potentials of quantum computing – An interview with Heike Riel from IBM Research pp. 2537-2543

Rainer Alt

Volume 32, issue 3, 2022

Electronic Markets on platform culture pp. 1019-1031

Rainer Alt

The cultural impact in platform competition pp. 1033-1035

Yun Wan, Makoto Nakayama, Chei Sian Lee, Simon Poon and Panagiotis Stamolampros

Correction to: The cultural impact in platform competition pp. 1037-1037

Yun Wan, Makoto Nakayama, Chei Sian Lee, Simon Poon and Panagiotis Stamolampros

Cultural differences in processing online customer reviews: holistic versus analytic thinkers pp. 1039-1060

Benedikt M. Brand, Cristopher Siegfried Kopplin and Theresa Maria Rausch

Cultural differences in hospitality service evaluations: mining insights of user generated content pp. 1061-1081

Chong Guan, Yu-Chen Hung and Wenting Liu

Your reviews or mine? Exploring the determinants of “perceived helpfulness” of online reviews: a cross-cultural study pp. 1083-1102

Baidyanath Biswas, Pooja Sengupta and Boudhayan Ganguly

The role of social trust in reward crowdfunding campaigns’ design and success pp. 1103-1118

Rotem Shneor, Urszula Mrzygłód, Joanna Adamska-Mieruszewska and Anna Fornalska-Skurczyńska

Managing AI is managing complexity - An interview with Rahul C. Basole pp. 1119-1125

Rainer Alt

Does personality still matter in e-commerce? How perceived hubris influences the assessment of founders’ trustworthiness using the example of reward-based crowdfunding pp. 1127-1144

Janina Sundermeier and Tyge-F. Kummer

Social commerce affordances for female entrepreneurship: the case of Facebook pp. 1145-1167

Sonia Camacho and Andrés Barrios

Explaining reviewing effort: Existing reviews as potential driver pp. 1169-1185

Christoph Rohde, Alexander Kupfer and Steffen Zimmermann

It’s all about the text: An experimental investigation of inconsistent reviews on restaurant booking platforms pp. 1187-1220

Andreas J. Steur, Fabian Fritzsche and Mischa Seiter

Explaining consumer suspicion: insights of a vignette study on online product reviews pp. 1221-1238

Tim Kollmer, Andreas Eckhardt and Victoria Reibenspiess

Network engagement from learning friends’ preferences: evidence from a video gaming social network pp. 1239-1255

Michael R. Ward

Uncovering the identity of Electronic Markets research through text mining techniques pp. 1257-1277

Nora Nahr and Marikka Heikkilä

Data modalities, consumer attributes and recommendation performance in the fashion industry pp. 1279-1292

Sylwia Sysko-Romańczuk, Piotr Zaborek, Anna Wróblewska, Jacek Dąbrowski and Sergiy Tkachuk

An empirical analysis of experienced reviewers in online communities: what, how, and why to review pp. 1293-1310

Hoon S. Choi and Michele Maasberg

Understanding reviewer characteristics in online reviews via network structural positions pp. 1311-1325

Hui-Ju Wang

Network promoter score (NePS): An indicator of product sales in E-commerce retailing sector pp. 1327-1349

Supriyo Mandal and Abyayananda Maiti

The effects of advertisement disclosure on heavy and light Instagram users pp. 1351-1372

Zofia Saternus, Patrick Weber and Oliver Hinz

Empowering users to control ads and its effects on website stickiness pp. 1373-1397

Dominick Werner, Martin Adam and Alexander Benlian

Improving customer satisfaction in proactive service design pp. 1399-1418

Annette Wenninger, Daniel Rau and Maximilian Röglinger

No matter what the name, we’re all the same? Examining ethnic online discrimination in ridesharing marketplaces pp. 1419-1446

Olga Abramova

Customer behavior of online group buying: an investigation using the transaction cost economics theory perspective pp. 1447-1461

Mohammad Alamgir Hossain, Shahriar Akter and Shams Rahman

Collaborative consumption continuance: a mixed-methods analysis of the service quality-loyalty relationship in ride-sharing services pp. 1463-1484

Weng Marc Lim, Gaurav Gupta, Baidyanath Biswas and Rohit Gupta

Effects of perceived risks and benefits in the formation of the consumption privacy paradox: a study of the use of wearables in people practicing physical activities pp. 1485-1499

Renata Benigna Gonçalves and Júlio César Bastos Figueiredo

Correction to: Effects of perceived risks and benefits in the formation of the consumption privacy paradox: a study of the use of wearables in people practicing physical activities pp. 1501-1501

Renata Benigna Gonçalves and Júlio César Bastos Figueiredo

Uncovering the digitalization impact on consumer decision-making for checking accounts in banking pp. 1503-1528

Maik Dehnert and Josephine Schumann

Evaluating the emotional bidding framework: new evidence from a decade of neurophysiology pp. 1529-1540

Marc T. P. Adam and Jan Krämer

Electronic marketplaces under conditions of oligopsony and relational marketing – an empirical exploration of electronic agricultural markets in India pp. 1541-1554

Aashish Argade, Arnab Kumar Laha and Anand Jaiswal

Digital valuation of personality using personal tokens pp. 1555-1576

Kamilla Marchewka-Bartkowiak, Karolina Anna Nowak and Michał Litwiński

It is not (only) about privacy: How multi-party computation redefines control, trust, and risk in data sharing pp. 1577-1602

Wirawan Agahari, Hosea Ofe and Mark Reuver

Microexpressions in digital humans: perceived affect, sincerity, and trustworthiness pp. 1603-1620

Aliya Tastemirova, Johannes Schneider, Leona Chandra Kruse, Simon Heinzle and Jan vom Brocke

Perceived fairness of direct-to-consumer genetic testing business models pp. 1621-1638

Philipp A. Toussaint, Scott Thiebes, Manuel Schmidt-Kraepelin and Ali Sunyaev

Factors impacting behavioural intentions to adopt the electronic marketplace: findings from small businesses in India pp. 1639-1660

Richa Misra, Renuka Mahajan, Nidhi Singh, Sangeeta Khorana and Nripendra P. Rana

Continued usage of smart wearable devices (SWDs): cross-level analysis of gamification and network externality pp. 1661-1676

Juin-Ming Tsai, Shiu-Wan Hung and Guan-Ting Lin

Game-swinging on Twitch: an affordances perspective pp. 1677-1689

E. Mitchell Church and Ravi Thambusamy

Initial coin offerings and the cryptocurrency hype - the moderating role of exogenous and endogenous signals pp. 1691-1705

Ferdinand Thies, Sören Wallbach, Michael Wessel, Markus Besler and Alexander Benlian

Decentralized platform economy: emerging blockchain-based decentralized platform business models pp. 1707-1723

Oscar Lage, María Saiz-Santos and José Manuel Zarzuelo

Tarzan and chain: exploring the ICO jungle and evaluating design archetypes pp. 1725-1748

Nina M. Bachmann, Benedict Drasch, Gilbert Fridgen, Michael Miksch, Ferdinand Regner, André Schweizer and Nils Urbach

Do cryptocurrencies really have (no) intrinsic value? pp. 1749-1758

Horst Treiblmaier

Exploring the use of self-sovereign identity for event ticketing systems pp. 1759-1777

Simon Feulner, Johannes Sedlmeir, Vincent Schlatt and Nils Urbach

The transparency challenge of blockchain in organizations pp. 1779-1794

Johannes Sedlmeir, Jonathan Lautenschlager, Gilbert Fridgen and Nils Urbach

Volume 32, issue 2, 2022

Electronic Markets on platform transformation pp. 401-409

Rainer Alt

Social Welfare Computing and the management and regulation of new online business models pp. 411-414

Eric K. Clemons, Maximilian Schreieck, Helmut Krcmar and Tung Bui

Correction to: Social Welfare Computing and the management and regulation of new online business models pp. 415-415

Eric K. Clemons, Maximilian Schreieck, Helmut Krcmar and Tung Bui

Computing and Social Welfare pp. 417-436

Eric K. Clemons, Ravi V. Waran, Sebastian Hermes, Maximilian Schreieck and Helmut Krcmar

Taking the measure of digital giants: Amazon and the Social Welfare Computing research agenda pp. 437-446

Frantz Rowe and M. Lynne Markus

Data-driven value extraction and human well-being under EU law pp. 447-458

Jan Trzaskowski

The Cooperation Paradox pp. 459-471

Eric K. Clemons, Maximilian Schreieck, Sebastian Hermes, Frantz Rowe and Helmut Krcmar

Correction to: The Cooperation Paradox pp. 473-473

Eric K. Clemons, Maximilian Schreieck, Sebastian Hermes, Frantz Rowe and Helmut Krcmar

An Asian perspective on the governance of cyber civilization pp. 475-485

Jiro Kokuryo

From competitive advantage to social welfare pp. 487-492

Rainer Alt

From private digital platforms to public data spaces: implications for the digital transformation pp. 493-501

Daniel Beverungen, Thomas Hess, Antonia Köster and Christiane Lehrer

Creating customer value from data: foundations and archetypes of analytics-based services pp. 503-521

Fabian Hunke, Daniel Heinz and Gerhard Satzger

Exploring customers’ likeliness to use e-service touchpoints in brick and mortar retail pp. 523-545

Benjamin Barann, Jan H. Betzing, Marco Niemann, Benedikt Hoffmeister and Jörg Becker

Managing the complexity of digital transformation—How multiple concurrent initiatives foster hybrid ambidexterity pp. 547-569

Jan Jöhnk, Philipp Ollig, Patrick Rövekamp and Severin Oesterle

Investigating the co-creation of IT consulting service value: empirical findings of a matched pair analysis pp. 571-597

Severin Oesterle, Arne Buchwald and Nils Urbach

Iterative uncertainty reduction in multi-actor smart service innovation pp. 599-627

Jens Poeppelbuss, Martin Ebel and Jürgen Anke

Digital transformation as an interaction-driven perspective between business, society, and technology pp. 629-644

Ziboud Van Veldhoven and Jan Vanthienen

Designing business model development tools for sustainability—a design science study pp. 645-667

Thorsten Schoormann, Maren Stadtländer and Ralf Knackstedt

The emergence and evolution of a disruptive platform ecosystem: evidence from the Indian mobile services industry pp. 669-686

Sandip Mukhopadhyay and Jason Whalley

Omnichannel Business pp. 687-699

Christiane Lehrer and Manuel Trenz

Designing business model taxonomies – synthesis and guidance from information systems research pp. 701-726

Frederik Möller, Maleen Stachon, Can Azkan, Thorsten Schoormann and Boris Otto

Archetypes of open-source business models pp. 727-745

Estelle Duparc, Frederik Möller, Ilka Jussen, Maleen Stachon, Sükran Algac and Boris Otto

Business model archetypes for data marketplaces in the automotive industry pp. 747-765

Rômy Bergman, Antragama Ewa Abbas, Sven Jung, Claudia Werker and Mark de Reuver

Employee perspectives on value realization from data within data-driven business models pp. 767-806

Matthias Förster, Bastian Bansemir and Angela Roth

Data-driven forwarding: a typology of digital platforms for road freight transport management pp. 807-828

Christoph Heinbach, Jan Beinke, Friedemann Kammler and Oliver Thomas

Multi-sided platforms in competitive B2B networks with varying governmental influence – a taxonomy of Port and Cargo Community System business models pp. 829-872

Ruben Tessmann and Ralf Elbert

Upstream and downstream dyad governance within the network structures: Creating supply chain governance for the customized products pp. 873-898

Natalia Szozda and Artur Świerczek

Value proposition of IoT-based products and services: a framework proposal pp. 899-926

Graziela Molling and Amarolinda Zanela Klein

IIoT platforms’ architectural features – a taxonomy and five prevalent archetypes pp. 927-944

Laurin Arnold, Jan Jöhnk, Florian Vogt and Nils Urbach

Automated identification of different lead users regarding the innovation process pp. 945-970

Isabel Schmid, Janik Wörner and Susanne Leist

Gamblified digital product offerings: an experimental study of loot box menu designs pp. 971-986

Martin Adam, Konstantin Roethke and Alexander Benlian

Innovate or game over? Examining effects of product innovativeness on video game success pp. 987-1002

Franziska Handrich, Sven Heidenreich and Tobias Kraemer

Enroll now, pay later: optimal pricing and nudge efforts for massive-online-open-courses providers pp. 1003-1018

Xiaoyan Chen and Wei Geng

Volume 32, issue 1, 2022

Electronic Markets on platform dualities pp. 1-10

Rainer Alt

The dark sides of AI pp. 11-15

Xusen Cheng, Xiao Lin, Xiao-Liang Shen, Alex Zarifis and Jian Mou

The dark sides of AI personal assistant: effects of service failure on user continuance intention pp. 17-39

Yi Sun, Shihui Li and Lingling Yu

Understanding users’ negative responses to recommendation algorithms in short-video platforms: a perspective based on the Stressor-Strain-Outcome (SSO) framework pp. 41-58

Xiumei Ma, Yongqiang Sun, Xitong Guo, Kee-hung Lai and Doug Vogel

Categorization and eccentricity of AI risks: a comparative study of the global AI guidelines pp. 59-71

Kai Jia and Nan Zhang

The rise of artificial intelligence – understanding the AI identity threat at the workplace pp. 73-99

Milad Mirbabaie, Felix Brünker, Nicholas R. J. Möllmann Frick and Stefan Stieglitz

Prick the filter bubble: A novel cross domain recommendation model with adaptive diversity regularization pp. 101-121

Jianshan Sun, Jian Song, Yuanchun Jiang, Yezheng Liu and Jun Li

AI invading the workplace: negative emotions towards the organizational use of personal virtual assistants pp. 123-138

Olivia Hornung and Stefan Smolnik

Towards AI application marketplaces - an interview with Dorian Selz pp. 139-143

Rainer Alt and Hans-Dieter Zimmermann

From absolute nonsense to the world’s operating system pp. 145-151

Hannes Werthner

On the stress potential of videoconferencing: definition and root causes of Zoom fatigue pp. 153-177

René Riedl

Research opportunities in the regulatory aspects of electronic markets pp. 179-200

Roger Clarke

Opposing effects of input control and clan control for sellers on e-marketplace platforms pp. 201-216

Evgheni Croitor, Dominick Werner, Martin Adam and Alexander Benlian

An experimental examination of credible information disclosure, perception of fairness, and intention to do business in online multi-bilateral negotiations pp. 217-237

Bo Yu, Gregory E. Kersten and Rustam Vahidov

Immunizing with information – Inoculation messages against conversational agents’ response failures pp. 239-258

Severin Weiler, Christian Matt and Thomas Hess

Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data pp. 259-275

Taekyung Kim, Hwirim Jo, Yerin Yhee and Chulmo Koo

Service robots’ anthropomorphism: dimensions, factors and internal relationships pp. 277-295

Shengliang Zhang, Xinfeng Lin, Xiaodong Li and Ai Ren

Artificial intelligence in E-Commerce: a bibliometric study and literature review pp. 297-338

Ransome Epie Bawack, Samuel Fosso Wamba, Kevin Daniel André Carillo and Shahriar Akter

Cognitive automation pp. 339-350

Christian Engel, Philipp Ebel and Jan Marco Leimeister

A machine learning approach to identifying decision-making styles for managing customer relationships pp. 351-374

Ana Alina Tudoran

Systematizing the lexicon of platforms in information systems: a data-driven study pp. 375-396

Christian Bartelheimer, Philipp Heiden, Hedda Lüttenberg and Daniel Beverungen

Correction to: Keeping pace with the healthcare transformation: a literature review and research agenda for a new decade of health information systems research pp. 397-397

Nadine Ostern, Guido Perscheid, Caroline Reelitz and Jürgen Moormann

Correction to: Entrepreneurial bricolage and online store performance in emerging economies pp. 399-399

Xiaoyu Yu, Yajie Li, Daniel Q. Chen, Xiaotong Meng, Xiangming Tao and Bang Nguyen