Electronic Markets

2011 - 2025

Current editor(s): Rainer Alt and Hans-Dieter Zimmermann

From:
Springer
IIM University of St. Gallen
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Volume 31, issue 4, 2021

Electronic Markets on platform complexity pp. 737-742

Rainer Alt

Digital healthcare services pp. 743-746

Edith Maier, Ulrich Reimer and Nilmini Wickramasinghe

Behavior change through wearables: the interplay between self-leadership and IT-based leadership pp. 747-764

Christiane Lehrer, U. Yeliz Eseryel, Annamina Rieder and Reinhard Jung

Understanding the evaluation of mHealth app features based on a cross-country Kano analysis pp. 765-794

Henner Gimpel, Tobias Manner-Romberg, Fabian Schmied and Till J. Winkler

Understanding continued smartwatch usage: the role of emotional as well as health and fitness factors pp. 795-809

Carolin Siepmann and Pascal Kowalczuk

Multi-sided platform and data-driven care research pp. 811-828

Daniel Fürstenau, Stefan Klein, Amyn Vogel and Carolin Auschra

What to do after a data breach? Examining apology and compensation as response strategies for health service providers pp. 829-848

Kristin Masuch, Maike Greve and Simon Trang

An apple a day – how the platform economy impacts value creation in the healthcare market pp. 849-876

Alexander Gleiss, Marco Kohlhagen and Key Pousttchi

How does service price influence patients’ decisions? An examination of the free-market pricing mechanism in online health communities pp. 877-893

Hong Wu, Zhaohua Deng, Bin Wang and Sumeet Gupta

The digital transformation of healthcare - An interview with Werner Dorfmeister pp. 895-899

Rainer Alt and Hans-Dieter Zimmermann

Keeping pace with the healthcare transformation: a literature review and research agenda for a new decade of health information systems research pp. 901-921

Nadine Ostern, Guido Perscheid, Caroline Reelitz and Jürgen Moormann

Cloud computing ecosystem model: evaluation and role clusters pp. 923-943

Sebastian Floerecke, Franz Lehner and Sebastian Schweikl

Examining the impact of intangible product features and e-commerce institutional mechanics on consumer trust and repurchase intention pp. 945-964

Urvashi Tandon, Amit Mittal and Sridhar Manohar

Customer engagement and performance in social media: a managerial perspective pp. 965-987

Othman Boujena, Isabelle Ulrich, Aikaterini Manthiou and Bruno Godey

Invisible market for online personal data: An examination pp. 989-1010

David Agogo

Volume 31, issue 3, 2021

Electronic Markets on robotics pp. 465-471

Rainer Alt

Artificial intelligence (AI) and robotics in travel, hospitality and leisure pp. 473-476

Chulmo Koo, Zheng Xiang, Ulrike Gretzel and Marianna Sigala

Frontline robots in tourism and hospitality: service enhancement or cost reduction? pp. 477-492

Daniel Belanche, Luis V. Casaló and Carlos Flavián

Challenges in re-designing operations and jobs to embody AI and robotics in services. Findings from a case in the hospitality industry pp. 493-510

Erica Mingotto, Federica Montaguti and Michele Tamma

Man vs machine: examining the three themes of service robotics in tourism and hospitality pp. 511-527

Aikaterini Manthiou, Phil Klaus, Volker G. Kuppelwieser and William Reeves

AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry pp. 529-551

Katharina Blöcher and Rainer Alt

The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges pp. 553-574

Kichan Nam, Christopher S. Dutt, Prakash Chathoth, Abdelkader Daghfous and M. Sajid Khan

What makes you continuously use chatbot services? Evidence from chinese online travel agencies pp. 575-599

Lin Li, Kyung Young Lee, Emmanuel Emokpae and Sung-Byung Yang

The impact of artificial intelligence on event experiences: a scenario technique approach pp. 601-617

Barbara Neuhofer, Bianca Magnus and Krzysztof Celuch

Is a picture worth a thousand views? Measuring the effects of travel photos on user engagement using deep learning algorithms pp. 619-637

Dobin Yim, Timothy Malefyt and Jiban Khuntia

How to organize for AI? An interview with Yao-Hua Tan pp. 639-642

Rainer Alt

Machine learning in information systems - a bibliographic review and open research issues pp. 643-670

Benjamin M. Abdel-Karim, Nicolas Pfeuffer and Oliver Hinz

Feature subset selection for predicting the success of crowdfunding project campaigns pp. 671-684

Michael J. Ryoba, Shaojian Qu and Yongyi Zhou

Machine learning and deep learning pp. 685-695

Christian Janiesch, Patrick Zschech and Kai Heinrich

Towards early purchase intention prediction in online session based retailing systems pp. 697-715

Ramazan Esmeli, Mohamed Bader-El-Den and Hassana Abdullahi

On the economic effects of the text completion interface: empirical analysis of financial markets pp. 717-735

Eran Rubin and Amir Rubin

Volume 31, issue 2, 2021

Electronic Markets on digital platforms and AI pp. 233-241

Rainer Alt

Designing Recommendation or Suggestion Systems: looking to the future pp. 243-252

Ravi S. Sharma, Aijaz A. Shaikh and Eldon Li

A personalized point-of-interest recommendation system for O2O commerce pp. 253-267

Laisong Kang, Shifeng Liu, Daqing Gong and Mincong Tang

Insight monetization intermediary platform using recommender systems pp. 269-293

Payam Hanafizadeh, Mahdi Barkhordari Firouzabadi and Khuong Vu

Design of electronic-commerce recommendation systems based on outlier mining pp. 295-311

Huosong Xia, Xiang Wei, Wuyue An, Zuopeng Justin Zhang and Zelin Sun

Hybrid intelligence in business networks pp. 313-318

Philipp Ebel, Matthias Söllner, Jan Marco Leimeister, Kevin Crowston and Gert-Jan Vreede

Human-machine collaboration in online customer service – a long-term feedback-based approach pp. 319-341

Roland Graef, Mathias Klier, Kilian Kluge and Jan Felix Zolitschka

How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents pp. 343-364

Sara Moussawi, Marios Koufaris and Raquel Benbunan-Fich

Hybrid intelligence in hospitals: towards a research agenda for collaboration pp. 365-387

Milad Mirbabaie, Stefan Stieglitz and Nicholas R. J. Frick

Data quality in recommender systems: the impact of completeness of item content data on prediction accuracy of recommender systems pp. 389-409

Bernd Heinrich, Marcus Hopf, Daniel Lohninger, Alexander Schiller and Michael Szubartowicz

User preferences for privacy features in digital assistants pp. 411-426

Frank Ebbers, Jan Zibuschka, Christian Zimmermann and Oliver Hinz

AI-based chatbots in customer service and their effects on user compliance pp. 427-445

Martin Adam, Michael Wessel and Alexander Benlian

Trustworthy artificial intelligence pp. 447-464

Scott Thiebes, Sebastian Lins and Ali Sunyaev

Volume 31, issue 1, 2021

Electronic Markets on the next convergence pp. 1-9

Rainer Alt

The stellar life and career of Rolf Wigand pp. 11-12

Ian MacInnes

Internet of Things for Electronic Markets pp. 13-15

Gunasekaran Manogaran, Naveen Chilamkurti and Ching-Hsien Hsu

Improving business process and functionality using IoT based E3-value business model pp. 17-26

Alaa Shoukry, Jameel Khader and Showkat Gani

IoT-commerce - opportunities for customers through an affordance lens pp. 27-50

Sarah Bayer, Henner Gimpel and Daniel Rau

Uncovering the business value of the internet of things in the energy domain – a review of smart energy business models pp. 51-66

Ute Paukstadt and Jörg Becker

Predictive maintenance as an internet of things enabled business model: A taxonomy pp. 67-87

Jens Passlick, Sonja Dreyer, Daniel Olivotti, Lukas Grützner, Dennis Eilers and Michael H. Breitner

Core, intertwined, and ecosystem-specific clusters in platform ecosystems: analyzing similarities in the digital transformation of the automotive, blockchain, financial, insurance and IIoT industry pp. 89-104

Tobias Riasanow, Lea Jäntgen, Sebastian Hermes, Markus Böhm and Helmut Krcmar

Smart mobility – an analysis of potential customers’ preference structures pp. 105-124

Thomas Schulz, Markus Böhm, Heiko Gewald and Helmut Krcmar

Insights into user engagement on social media. Findings from two fashion retailers pp. 125-137

María Rocío Bonilla Quijada, José Luis Del Olmo Arriaga and David Andreu Domingo

Effect of an e-retailer’s product category and social media platform selection on perceived quality of e-retail products pp. 139-157

Erik Ernesto Vazquez

Some things are just better rich: how social commerce feature richness affects consumers’ buying intention via social factors pp. 159-180

Thomas Friedrich, Sebastian Schlauderer and Sven Overhage

An investigation of the drivers of social commerce and e-word-of-mouth intentions: Elucidating the role of social commerce in E-business pp. 181-195

M. Awais Shakir Goraya, Zhu Jing, Mahmud Shareef, Muhammad Imran, Aneela Malik and M. Shakaib Akram

In the same boat: social support in online peer groups for career counseling pp. 197-213

Annette Felgenhauer, Katharina Kaufmann, Julia Klier and Mathias Klier

Social enterprises in electronic markets: web localization or standardization pp. 215-231

Mamoun Benmamoun, Hadi Alhor, Christine Ascencio and Woojong Sim