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Electronic Markets

2011 - 2021

Current editor(s): Rainer Alt and Hans-Dieter Zimmermann

IIM University of St. Gallen
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Volume 31, issue 3, 2021

Electronic Markets on robotics pp. 465-471 Downloads
Rainer Alt
Artificial intelligence (AI) and robotics in travel, hospitality and leisure pp. 473-476 Downloads
Chulmo Koo, Zheng Xiang, Ulrike Gretzel and Marianna Sigala
Frontline robots in tourism and hospitality: service enhancement or cost reduction? pp. 477-492 Downloads
Daniel Belanche, Luis V. Casaló and Carlos Flavián
Challenges in re-designing operations and jobs to embody AI and robotics in services. Findings from a case in the hospitality industry pp. 493-510 Downloads
Erica Mingotto, Federica Montaguti and Michele Tamma
Man vs machine: examining the three themes of service robotics in tourism and hospitality pp. 511-527 Downloads
Aikaterini Manthiou, Phil Klaus, Volker G. Kuppelwieser and William Reeves
AI and robotics in the European restaurant sector: Assessing potentials for process innovation in a high-contact service industry pp. 529-551 Downloads
Katharina Blöcher and Rainer Alt
The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges pp. 553-574 Downloads
Kichan Nam, Christopher S. Dutt, Prakash Chathoth, Abdelkader Daghfous and M. Sajid Khan
What makes you continuously use chatbot services? Evidence from chinese online travel agencies pp. 575-599 Downloads
Lin Li, Kyung Young Lee, Emmanuel Emokpae and Sung-Byung Yang
The impact of artificial intelligence on event experiences: a scenario technique approach pp. 601-617 Downloads
Barbara Neuhofer, Bianca Magnus and Krzysztof Celuch
Is a picture worth a thousand views? Measuring the effects of travel photos on user engagement using deep learning algorithms pp. 619-637 Downloads
Dobin Yim, Timothy Malefyt and Jiban Khuntia
How to organize for AI? An interview with Yao-Hua Tan pp. 639-642 Downloads
Rainer Alt
Machine learning in information systems - a bibliographic review and open research issues pp. 643-670 Downloads
Benjamin M. Abdel-Karim, Nicolas Pfeuffer and Oliver Hinz
Feature subset selection for predicting the success of crowdfunding project campaigns pp. 671-684 Downloads
Michael J. Ryoba, Shaojian Qu and Yongyi Zhou
Machine learning and deep learning pp. 685-695 Downloads
Christian Janiesch, Patrick Zschech and Kai Heinrich
Towards early purchase intention prediction in online session based retailing systems pp. 697-715 Downloads
Ramazan Esmeli, Mohamed Bader-El-Den and Hassana Abdullahi
On the economic effects of the text completion interface: empirical analysis of financial markets pp. 717-735 Downloads
Eran Rubin and Amir Rubin

Volume 31, issue 2, 2021

Electronic Markets on digital platforms and AI pp. 233-241 Downloads
Rainer Alt
Designing Recommendation or Suggestion Systems: looking to the future pp. 243-252 Downloads
Ravi S. Sharma, Aijaz A. Shaikh and Eldon Li
A personalized point-of-interest recommendation system for O2O commerce pp. 253-267 Downloads
Laisong Kang, Shifeng Liu, Daqing Gong and Mincong Tang
Insight monetization intermediary platform using recommender systems pp. 269-293 Downloads
Payam Hanafizadeh, Mahdi Barkhordari Firouzabadi and Khuong Minh Vu
Design of electronic-commerce recommendation systems based on outlier mining pp. 295-311 Downloads
Huosong Xia, Xiang Wei, Wuyue An, Zuopeng Justin Zhang and Zelin Sun
Hybrid intelligence in business networks pp. 313-318 Downloads
Philipp Ebel, Matthias Söllner, Jan Marco Leimeister, Kevin Crowston and Gert-Jan Vreede
Human-machine collaboration in online customer service – a long-term feedback-based approach pp. 319-341 Downloads
Roland Graef, Mathias Klier, Kilian Kluge and Jan Felix Zolitschka
How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents pp. 343-364 Downloads
Sara Moussawi, Marios Koufaris and Raquel Benbunan-Fich
Hybrid intelligence in hospitals: towards a research agenda for collaboration pp. 365-387 Downloads
Milad Mirbabaie, Stefan Stieglitz and Nicholas R. J. Frick
Data quality in recommender systems: the impact of completeness of item content data on prediction accuracy of recommender systems pp. 389-409 Downloads
Bernd Heinrich, Marcus Hopf, Daniel Lohninger, Alexander Schiller and Michael Szubartowicz
User preferences for privacy features in digital assistants pp. 411-426 Downloads
Frank Ebbers, Jan Zibuschka, Christian Zimmermann and Oliver Hinz
AI-based chatbots in customer service and their effects on user compliance pp. 427-445 Downloads
Martin Adam, Michael Wessel and Alexander Benlian
Trustworthy artificial intelligence pp. 447-464 Downloads
Scott Thiebes, Sebastian Lins and Ali Sunyaev

Volume 31, issue 1, 2021

Electronic Markets on the next convergence pp. 1-9 Downloads
Rainer Alt
The stellar life and career of Rolf Wigand pp. 11-12 Downloads
Ian MacInnes
Internet of Things for Electronic Markets pp. 13-15 Downloads
Gunasekaran Manogaran, Naveen Chilamkurti and Ching-Hsien Hsu
Improving business process and functionality using IoT based E3-value business model pp. 17-26 Downloads
Alaa Shoukry, Jameel Khader and Showkat Gani
IoT-commerce - opportunities for customers through an affordance lens pp. 27-50 Downloads
Sarah Bayer, Henner Gimpel and Daniel Rau
Uncovering the business value of the internet of things in the energy domain – a review of smart energy business models pp. 51-66 Downloads
Ute Paukstadt and Jörg Becker
Predictive maintenance as an internet of things enabled business model: A taxonomy pp. 67-87 Downloads
Jens Passlick, Sonja Dreyer, Daniel Olivotti, Lukas Grützner, Dennis Eilers and Michael H. Breitner
Core, intertwined, and ecosystem-specific clusters in platform ecosystems: analyzing similarities in the digital transformation of the automotive, blockchain, financial, insurance and IIoT industry pp. 89-104 Downloads
Tobias Riasanow, Lea Jäntgen, Sebastian Hermes, Markus Böhm and Helmut Krcmar
Smart mobility – an analysis of potential customers’ preference structures pp. 105-124 Downloads
Thomas Schulz, Markus Böhm, Heiko Gewald and Helmut Krcmar
Insights into user engagement on social media. Findings from two fashion retailers pp. 125-137 Downloads
María Rocío Bonilla Quijada, José Luis Del Olmo Arriaga and David Andreu Domingo
Effect of an e-retailer’s product category and social media platform selection on perceived quality of e-retail products pp. 139-157 Downloads
Erik Ernesto Vazquez
Some things are just better rich: how social commerce feature richness affects consumers’ buying intention via social factors pp. 159-180 Downloads
Thomas Friedrich, Sebastian Schlauderer and Sven Overhage
An investigation of the drivers of social commerce and e-word-of-mouth intentions: Elucidating the role of social commerce in E-business pp. 181-195 Downloads
M. Awais Shakir Goraya, Zhu Jing, Mahmud Akhter Shareef, Muhammad Imran, Aneela Malik and M. Shakaib Akram
In the same boat: social support in online peer groups for career counseling pp. 197-213 Downloads
Annette Felgenhauer, Katharina Kaufmann, Julia Klier and Mathias Klier
Social enterprises in electronic markets: web localization or standardization pp. 215-231 Downloads
Mamoun Benmamoun, Hadi Alhor, Christine Ascencio and Woojong Sim

Volume 30, issue 4, 2020

Electronic Markets on sustainability pp. 667-674 Downloads
Rainer Alt
Sustainability in business models in the network economy pp. 675-678 Downloads
Marek Jabłoński, Paul Timmers and Joseph Sarkis
Implementation of triple bottom line to a business model canvas in reverse logistics pp. 679-697 Downloads
Bogdan Wit and Korneliusz Pylak
When does it pay off to integrate sustainability in the business model? – A game-theoretic analysis pp. 699-716 Downloads
Henner Gimpel, Valerie Graf-Drasch, Alexander Kammerer, Maximilian Keller and Xinyi Zheng
A dynamic, network and resource-based approach to the sustainable business model pp. 717-733 Downloads
Anna Ujwary-Gil and Natalia Regina Potoczek
Comparative study of customer relationship management research from East Asia, North America and Europe: A bibliometric overview pp. 735-757 Downloads
Wei Liu, Zongshui Wang and Hong Zhao
Online Marketing Effectiveness - the influence of information load and digital literacy, a cross-country comparison pp. 759-773 Downloads
José-Alberto Castañeda, Dolores M. Frías-Jamilena, Miguel A. Rodríguez-Molina and Adam Jones
A picture is worth a thousand words: how images influence information quality and information load in online reviews pp. 775-789 Downloads
Robert Zinko, Paul Stolk, Zhan Furner and Brad Almond
Exploring thematic composition of online reviews: A topic modeling approach pp. 791-804 Downloads
Vamsi Vallurupalli and Indranil Bose
May we buy your love? psychological effects of incentives on writing likelihood and valence of online product reviews pp. 805-820 Downloads
Ina Garnefeld, Sabrina Helm and Ann-Kathrin Grötschel
The influx of skeptics: an investigation of the diffusion cycle effect on online review pp. 821-835 Downloads
Rae Yule Kim
Effects of search engine advertising on user clicks, conversions, and basket choice pp. 837-862 Downloads
Patrick Winter and Paul Alpar
Nudging users into digital service solutions pp. 863-881 Downloads
David Schneider, Johannes Klumpe, Martin Adam and Alexander Benlian
Understanding continuance intention to use online to offline (O2O) apps pp. 883-897 Downloads
Chin-Lung Hsu and Judy Chuan-Chuan Lin
Relationship approach to crowdfunding: how creators and supporters interaction enhances projects’ success pp. 899-911 Downloads
Kalanit Efrat and Shaked Gilboa
Correction to: Relationship approach to crowdfunding: how creators and supporters interaction enhances projects’ success pp. 913-913 Downloads
Kalanit Efrat, Shaked Gilboa and Arie Sherman

Volume 30, issue 3, 2020

Electronic Markets on business model development pp. 405-411 Downloads
Rainer Alt
Business model tooling: where research and practice meet pp. 413-419 Downloads
Harry Bouwman, Mark Reuver, Marikka Heikkilä and Erwin Fielt
Business model tools at the boundary: exploring communities of practice and knowledge boundaries in business model innovation pp. 421-445 Downloads
Johannes S. Schwarz and Christine Legner
A hierarchical taxonomy of business model patterns pp. 447-468 Downloads
Jörg Weking, Andreas Hein, Markus Böhm and Helmut Krcmar
Software tools for business model innovation: current state and future challenges pp. 469-494 Downloads
Daniel Szopinski, Thorsten Schoormann, Thomas John, Ralf Knackstedt and Dennis Kundisch
How do business model tools facilitate business model exploration? Evidence from action research pp. 495-508 Downloads
Alexia Athanasopoulou and Mark De Reuver
Towards successful business model management with analytic network process-based feasibility evaluation and portfolio management pp. 509-523 Downloads
Kwanyoung Im, Kihwan Nam and Hyunbo Cho
From platform dominance to weakened ownership: how external regulation changed Finnish e-identification pp. 525-538 Downloads
Anar Bazarhanova, Jesse Yli-Huumo and Kari Smolander
The dynamics of entry for digital platforms in two-sided markets: a multi-case study pp. 539-556 Downloads
Jørgen Veisdal
The token’s secret: the two-faced financial incentive of the token economy pp. 557-567 Downloads
Benedict J. Drasch, Gilbert Fridgen, Tobias Manner-Romberg, Fenja M. Nolting and Sven Radszuwill
How pull vs. push information delivery and social proof affect information disclosure in location based services pp. 569-586 Downloads
Johannes Klumpe, Oliver Francis Koch and Alexander Benlian
Correction to: How pull vs. push information delivery and social proof affect information disclosure in location based services pp. 587-588 Downloads
Johannes Klumpe, Oliver Francis Koch and Alexander Benlian
Value of data meets IT security – assessing IT security risks in data-driven value chains pp. 589-605 Downloads
Laura Bitomsky, Olga Bürger, Björn Häckel and Jannick Töppel
The impact of transparency on mobile privacy decision making pp. 607-625 Downloads
Jan Hendrik Betzing, Matthias Tietz, Jan Brocke and Jörg Becker
Correction to: The impact of transparency on mobile privacy decision making pp. 627-627 Downloads
Jan Hendrik Betzing, Matthias Tietz, Jan Brocke and Jörg Becker
Privacy concerns in E-commerce: A taxonomy and a future research agenda pp. 629-647 Downloads
Ruwan Bandara, Mario Fernando and Shahriar Akter
All of me? Users’ preferences for privacy-preserving data markets and the importance of anonymity pp. 649-665 Downloads
Eva-Maria Schomakers, Chantal Lidynia and Martina Ziefle

Volume 30, issue 2, 2020

Electronic Markets on blockchain markets pp. 181-188 Downloads
Rainer Alt
Potential and limits of Blockchain technology for networked businesses pp. 189-194 Downloads
Roger W.H. Bons, Johan Versendaal, Liudmila Zavolokina and Weidong Larry Shi
Blockchain in the IS research discipline: a discussion of terminology and concepts pp. 195-210 Downloads
Nadine Kathrin Ostern
Is there a market for trusted car data? pp. 211-225 Downloads
Ingrid Bauer, Liudmila Zavolokina and Gerhard Schwabe
Buyers of ‘lemons’: How can a blockchain platform address buyers’ needs in the market for ‘lemons’? pp. 227-239 Downloads
Liudmila Zavolokina, Gianluca Miscione and Gerhard Schwabe
The behavior of blockchain ventures on Twitter as a determinant for funding success pp. 241-257 Downloads
Simon Albrecht, Bernhard Lutz and Dirk Neumann
Understanding the creation of trust in cryptocurrencies: the case of Bitcoin pp. 259-271 Downloads
Venkata Marella, Bikesh Upreti, Jani Merikivi and Virpi Kristiina Tuunainen
Toward a renaissance of cooperatives fostered by Blockchain on electronic marketplaces: a theory-driven case study approach pp. 273-284 Downloads
Tobias Kollmann, Simon Hensellek, Katharina de Cruppe and André Sirges
The impact of blockchain technology on business models – a taxonomy and archetypal patterns pp. 285-305 Downloads
Jörg Weking, Michael Mandalenakis, Andreas Hein, Sebastian Hermes, Markus Böhm and Helmut Krcmar
Understanding token-based ecosystems – a taxonomy of blockchain-based business models of start-ups pp. 307-323 Downloads
Stefan Tönnissen, Jan Heinrich Beinke and Frank Teuteberg
Blockchain technology in energy markets – An interview with the European Energy Exchange pp. 325-330 Downloads
Rainer Alt and Erik Wende
Reputation portability – quo vadis? pp. 331-349 Downloads
Maik Hesse and Timm Teubner
Supporting customer-oriented marketing with artificial intelligence: automatically quantifying customer needs from social media pp. 351-367 Downloads
Niklas Kühl, Marius Mühlthaler and Marc Goutier
How affordances of chatbots cross the chasm between social and traditional enterprise systems pp. 369-403 Downloads
Emanuel Stoeckli, Christian Dremel, Falk Uebernickel and Walter Brenner

Volume 30, issue 1, 2020

Evolution and perspectives of electronic markets pp. 1-13 Downloads
Rainer Alt
Researcher perspectives in Electronic Markets pp. 15-27 Downloads
Roger Clarke
The digital transformation journey: content analysis of Electronic Markets articles and Bled eConference proceedings from 2012 to 2019 pp. 29-37 Downloads
Andreja Pucihar
Whatever happened to disintermediation? pp. 39-47 Downloads
Rolf T. Wigand
Life engineering pp. 49-52 Downloads
Hubert Osterle
What kind of electronic markets do we deserve? pp. 53-54 Downloads
Beat Schmid
A blind spot for the dark side: the monopolies we didn’t see coming pp. 55-56 Downloads
Andreas Göldi
From electronic markets to data driven insights pp. 57-59 Downloads
Dorian Selz
How to capture the B2B platform opportunity pp. 61-63 Downloads
Frank Riemensperger and Svenja Falk
Is open banking driving the financial industry towards a true electronic market? pp. 65-67 Downloads
Richard Dratva
Xetra: the evolution of an electronic market pp. 69-73 Downloads
Martin Reck
Digital innovations pp. 75-86 Downloads
Florian Wiesböck and Thomas Hess
Digital platform ecosystems pp. 87-98 Downloads
Andreas Hein, Maximilian Schreieck, Tobias Riasanow, David Soto Setzke, Manuel Wiesche, Markus Böhm and Helmut Krcmar
Robotic process automation pp. 99-106 Downloads
Peter Hofmann, Caroline Samp and Nils Urbach
Emergence of collective digital innovations through the process of control point driven network reconfiguration and reframing: the case of mobile payment pp. 107-129 Downloads
Boriana Rukanova, Mark Reuver, Stefan Henningsson, Fatemeh Nikayin and Yao-Hua Tan
A taxonomy and archetypes of smart services for smart living pp. 131-149 Downloads
Marcus Fischer, David Heim, Adrian Hofmann, Christian Janiesch, Christoph Klima and Axel Winkelmann
Regret under different auction designs: the case of English and Dutch auctions pp. 151-161 Downloads
Ninoslav Malekovic, Lazaros Goutas, Juliana Sutanto and Dennis Galletta
Buyer preferences for auction pricing rules in online outsourcing markets: fixed price vs. open price pp. 163-179 Downloads
Zhijuan Hong, Ruhai Wu, Yan Sun and Kunxiang Dong
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