Electronic Markets

2011 - 2026

Current editor(s): Rainer Alt and Hans-Dieter Zimmermann

From:
Springer
IIM University of St. Gallen
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Volume 36, issue 1, 2026

Human agency and deliberate reassertion in the age of generative AI: Evidence from online labor platforms pp. 1-14

Lars Andraschko and Pauline Weritz

Power contestation and regulation in digital platform ecosystems—The case of the EU’s Digital Markets Act pp. 1-21

Victorine Verlooy, Vincent Heimburg, Maximilian Schreieck and Manuel Wiesche

How does digital platform network embeddedness affect channel resilience? The mediating role of B2B platform value co-creation pp. 1-21

Jinsong Chen, Xiaodan Zhou, Xue Su, Yuexin Zhang and Mingyue Lu

Low-code development platform ecosystems pp. 1-16

Altus Viljoen, Andreas Hein and Helmut Krcmar

Digital product passports pp. 1-16

Dimitri Petrik, Gero Strobel, Thorsten Schoormann, Frederik Möller, Christoph Hoppe-Ludwig and Virginia Springer

Evolving dynamics of resistance and adoption in digital finance: A user review analysis of FinTech and traditional banking applications pp. 1-16

Sunnyoung Lee and Sang-Hyeak Yoon

Choose AR or live streaming? The influence of online product presentation on consumers’ product uncertainty pp. 1-17

Chunhua Sun, Hong Meng, Ziqin Gan and Yezheng Liu

Not all chatbots connect equally: The moderating role of chatbot type pp. 1-17

Kesha K. Coker and Ramendra Thakur

From regulation to orchestration: Collective action in the emergence of digital circular ecosystems pp. 1-17

Timo Phillip Böttcher, Simon Röckinghausen, Philipp Kernstock and Helmut Krcmar

Biosignal-adaptive platforms pp. 1-17

Mario Nadj, Alexander Maedche, René Riedl, Julia Seitz and Tanja Schultz

Influencers’ effects on electronic marketplace pricing strategies: An empirical analysis pp. 1-17

Anup Kumar, Parijat Upadhyay and Praveen K. Choudhary

Beyond markets and hierarchies: How GenAI enables unbounded cognitive fusion pp. 1-17

Yun Wan

Artificial intelligence in digital service ecosystems—Towards a taxonomy and archetypes pp. 1-25

Philipp Hansmeier, Jannika Marie Schäfer and Philipp zur Heiden

Beyond stuck in the middle: Application context and role integration of automated leadership in traditional organizations pp. 1-25

Annabel Jünke and Frederik Möller

Multimodal signals and framing strategies in crowdfunding: A mixed-methods analysis of Indian Kickstarter campaigns pp. 1-25

Ansita Aggarwal and Nisarg Joshi

Enhancing e-commerce recommendations: A mechanism to detect and mitigate spam reviews pp. 1-25

Bih-Huang Jin, Yung-Ming Li and Rou-Jyun Chen

Multi-agent AI pp. 1-18

Simeon Allmendinger, Lukas Bonenberger, Kathrin Endres, Dominik Fetzer, Henner Gimpel and Niklas Kühl

When AI pushes back: The impact of AI dissent on user knowledge innovation in online knowledge communities pp. 1-18

Jiaxuan Li, Mingxing Han and Qinjian Yuan

Online customer experience and online customer engagement with e-commerce: Comparing online and omnichannel consumer journeys pp. 1-18

Moliner-Tena, Miguel Angel and Tortosa-Edo Vicente

Special issue on “Smart tourism 2.0: Perspectives with geospatial data and AI” pp. 1-5

Jinwon Kim, Seongsoo Jang, Ulrike Gretzel and Chulmo Koo

Service research in the digital era—Exploring emergence, transformation, and value co-creation pp. 1-5

Francesco Polese, Cristina Mele, Jim Spohrer and Bård Tronvoll

Supply chain automation: Technology, processes, and human impact pp. 1-8

Giovanni Miragliotta, Nizar Abdelkafi, Andrea S. Patrucco and George Q. Huang

Who uses general-purpose AI? A typology of ChatGPT early adopters pp. 1-35

Christoph Gerling, Timm Teubner and Fabian Braesemann

AI regulatory strategies for digital sovereignty: The role of geopolitics and technological disparities pp. 1-12

Gleb Papyshev and Keith Jin Deng Chan

Self-sovereign identity: A conceptual framework and research agenda pp. 1-20

Daniel Richter and Jürgen Anke

Seasonal shifts and pandemic effects on tourist mobility: A study of attraction-level movement patterns in Jeju Island pp. 1-20

Kisung Jung and Yoonjae Nam

The impact of Danmu-enabled video-watching experience on audience loyalty intention towards vloggers: A parasocial relationship perspective pp. 1-20

Junpeng Guo, Jiaqi Jiang, Siyuan Gou and Wenhua Li

LLM-as-a-Judge for mental support: A meta-evaluation using domain-specific platform data pp. 1-20

Yuanxia Li, Xunyu Chen and Mateusz Dolata

Where innovation meets inertia: Relational challenges to B2B platform adoption—An explorative multiple case study pp. 1-23

Maximilian Feike and Jürgen Rösch

Service through communication—Conceptualizing service systems with Luhmann’s systems theory pp. 1-23

Daniel Beverungen, Jens Poeppelbuss, Simon Hemmrich and Taskeen Iqbal

Product complexity and sustained complementor engagement: A behavioral perspective from the iOS app ecosystem pp. 1-23

Hye Young Kang

The virtualisation of the influencer economy: Development of a conceptual model pp. 1-19

Katie L. Leggett, Minna Lammi and Juri Mykkänen

Digital platform sovereignty through Ubuntu: Re-imagining AI-enabled work future in Africa pp. 1-19

Thomas Anning-Dorson

Willingness to buy at AI powered retail stores in Saudi Arabia: Empirical study pp. 1-19

Syed Shah Alam

Strategic openness: Category variety, boundary resources, and exclusive content as drivers of complementor participation pp. 1-19

Vladimir C. M. Sobota, Mark de Reuver, Amir Pooyan Afghari and Geerten van de Kaa

German consumers’ intention to adopt reusable transport packaging in e-commerce: An extension of the theory of planned behavior pp. 1-19

Darleen Dolch and Rainer Lasch

AI content labeling and user engagement on social media: The role of AI level, content type, and disclosure timing pp. 1-19

Freya Seeger, Michael Wessel and Christiane Lehrer

Aligning stakeholders in AI-enabled customer service: Toward human-centric adoption in electronic marketplaces pp. 1-19

David Lopez-Lopez, Joan-Francesc Fondevila-Gascón, Belén-María Torres-Peregrina and Josep-Maria Marco-Simó

An enterprise framework for blockchain interoperability pp. 1-22

Senate Sylvia Mafike and Tendani Mawela

Business model archetypes of open data intermediaries: Empirical insights from practice pp. 1-22

Ashraf Shaharudin, Bastiaan van Loenen and Marijn Janssen

Would you forgive anthropomorphic conversational AI agents for service failures? Exploring the impact of anthropomorphism on customer forgiveness pp. 1-22

Yuguang Xie, Changyong Liang, Peiyu Zhou, Shuping Zhao and Li Jiang

Selecting trust repair strategies: The case of privacy breaches in smart service systems pp. 1-22

Björn Konopka, Kay Hönemann, Ning Yang, Jason Bennett Thatcher and Manuel Wiesche

Orchestrating human-AI hybrids: Agency formation and re-configuration through conversational AI agents in physical service environments pp. 1-22

Matthäus Wilga, Mohamed Zaki, Nina Lugmair and Angela Roth

When text is not enough: Data-driven personas to explore crypto education affordances through learning platform analysis and survey insights pp. 1-26

Lisa Straub, Christian Zeiß, Justus Pehl, Maximilian Greiner, Axel Winkelmann and Ulrike Lechner

Quantifying the gig economy’s evolution: A bibliometric exploration of historical patterns and future projections pp. 1-26

Aldijana Bunjak and Olivier Zehnder

Value co-creation on networked platforms — A service-dominant logic analysis of the Alexa Assistant ecosystem pp. 1-24

Rainer Schmidt, Rainer Alt and Alfred Zimmermann

The impact of information-seeking behavior and site-related factors on perceived crowding pp. 1-24

Diana Chvirova, Franka Menke, Arne Buchwald, Robert Keller and Christiaan Niemeijer

Bridging digital transformation in public health with digital responsibility pp. 1-28

Maria Neubauer, Doreen Schick, Melina Schreiter, Jeannette Stark, Torsten Eymann and Hannes Schlieter

Agentic information systems pp. 1-15

Florian Holldack, Leonardo Banh and Gero Strobel

Navigating the legitimacy landscape of the e-commerce ecosystem: A case study from India pp. 1-15

Asmita Mukherjee, Arkomita Mukherjee, Arqum Mateen and Deva Prasad M.

The role of decentralized autonomous organizations (DAOs) in enhancing customer loyalty through relationship marketing strategies pp. 1-15

Anthony Chung Chai Man

Simmelian brokerage in hyperlink networks: How sector–regional contingencies shape innovation potential pp. 1-15

Peng A. Yang, Juho Pesonen and Rodolfo Baggio