The COVID-19 crisis and telework: a research survey on experiences, expectations and hopes

Eline Moens, Louis Lippens, Philippe Sterkens, Johannes Weytjens and Stijn Baert
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Philippe Sterkens: Ghent University

The European Journal of Health Economics, 2022, vol. 23, issue 4, No 12, 729-753

Abstract: Abstract While a considerable number of employees across the globe are being forced to work from home due to the COVID-19 crisis, it is a guessing game as to how they are experiencing this current surge in telework. Therefore, we examined employee perceptions of telework on various life and career aspects, distinguishing between typical and extended telework during the COVID-19 crisis. To this end, we conducted a state-of-the-art web survey among Flemish employees. Notwithstanding this exceptional time of sudden, obligatory and high-intensity telework, our respondents mainly attribute positive characteristics to telework, such as increased efficiency and a lower risk of burnout. The results also suggest that the overwhelming majority of the surveyed employees believe that telework (85%) and digital conferencing (81%) are here to stay. In contrast, some fear that telework diminishes their promotion opportunities and weakens ties with their colleagues and employer.

Keywords: COVID-19; Telework; Videoconferencing; Career (search for similar items in EconPapers)
JEL-codes: I31 J24 J28 J81 (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (17)

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Working Paper: The COVID-19 Crisis and Telework: A Research Survey on Experiences, Expectations and Hopes (2020)
Working Paper: The COVID-19 crisis and telework: A research survey on experiences, expectations and hopes (2020)
Working Paper: The COVID-19 crisis and telework: A research survey on experiences, expectations and hopes (2020)
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DOI: 10.1007/s10198-021-01392-z

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