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Information Technology & Tourism

2016 - 2025

Current editor(s): Zheng Xiang

From Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().

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2018, volume 18, articles 1

Special section on recommendations and analytics in tourism pp. 1-4 Downloads
Roland Schegg and Brigitte Stangl
A chat-based group recommender system for tourism pp. 5-28 Downloads
Thuy Ngoc Nguyen and Francesco Ricci
Strategic visitor flows and destination management organization pp. 29-42 Downloads
Rodolfo Baggio and Miriam Scaglione
Assessing reliability of social media data: lessons from mining TripAdvisor hotel reviews pp. 43-59 Downloads
Zheng Xiang, Qianzhou Du, Yufeng Ma and Weiguo Fan
Impact of humour on firm-initiated social media conversations pp. 61-83 Downloads
Jing Ge and Ulrike Gretzel
Psychological antecedents of mobile consumer behaviour and implications for customer journeys in tourism pp. 85-112 Downloads
Thomas Wozniak, Dorothea Schaffner, Katarina Stanoevska-Slabeva and Vera Lenz-Kesekamp
Business travellers’ use of mobile travel applications: a generational analysis pp. 113-132 Downloads
Anneli Douglas, Berendien Lubbe and Adrene Rooyen
Analysis of users’ heart rate data and self-reported perceptions to understand effective virtual reality characteristics pp. 133-155 Downloads
Elena Marchiori, Evangelos Niforatos and Luca Preto
Hotel online reviews: different languages, different opinions pp. 157-185 Downloads
Nuno Antonio, Ana Almeida, Luis Nunes, Fernando Batista and Ricardo Ribeiro
Marianna Sigala and Ulrike Gretzel (eds.): Advances in social media for travel, tourism and hospitality: new perspectives, practice and cases” pp. 187-189 Downloads
Suiwen Sharon Zou

2017, volume 17, articles 4

Grey Nomads’ caravanning use of social networking sites pp. 379-398 Downloads
Thomas Darley, Claire Lambert and Maria Ryan
Where’s everybody? Comparing the use of heatmaps to uncover cities’ tacit social context in smartphones and pervasive displays pp. 399-427 Downloads
Andreas Komninos, Jeries Besharat, Denzil Ferreira, John Garofalakis and Vassilis Kostakos
Mining graphs from travel blogs: a review in the context of tour planning pp. 429-453 Downloads
Erum Haris and Keng Hoon Gan
“Big Data Management”, Fausto Pedro García Márquez and Benjamin Lev pp. 455-456 Downloads
Mingming Cheng
“Digital advertising: theory and research (3rd edition)”, Shelly Rodgers and Esther Thorson pp. 457-460 Downloads
Daniel Leung

2017, volume 17, articles 3

Tracking tourists’ travel with smartphone-based GPS technology: a methodological discussion pp. 255-274 Downloads
Anne Hardy, Sarah Hyslop, Kate Booth, Brady Robards, Jagannath Aryal, Ulrike Gretzel and Richard Eccleston
Planning the trip itinerary for tourist groups pp. 275-314 Downloads
Kadri Sylejmani, Jürgen Dorn and Nysret Musliu
When digital government matters for tourism: a stakeholder analysis pp. 315-333 Downloads
Nadzeya Kalbaska, Tomasz Janowski, Elsa Estevez and Lorenzo Cantoni
Customer relationship management and hotel performance: the mediating influence of marketing capabilities—evidence from the Malaysian hotel industry pp. 335-361 Downloads
Abdul Alem Mohammed, Basri B. Rashid and Shaharuddin B. Tahir
Book review “Social media management: technologies and strategies for creating business value”, Amy van Looy pp. 363-365 Downloads
Marianna Sigala
Book review “Analytics in smart tourism design”; Zheng Xiang, Daniel R. Fesenmaier; ISBN 978-3-319-44262-4, 978-3-319-44263-1, Springer, 2017, 328 pp., $302.71 pp. 367-370 Downloads
Gang Li
Tilo Westermann: Book review of user acceptance of mobile notifications pp. 371-373 Downloads
Sunny Sun and Rob Law
Book review “technological entrepreneurship: technology-driven vs market-driven innovation” pp. 375-377 Downloads
Alfonso Vargas-Sánchez

2017, volume 17, articles 2

Note from the Editor pp. 143-144 Downloads
Zheng Xiang
‘Authentic but not too much’: exploring perceptions of authenticity of virtual tourism pp. 145-159 Downloads
Paolo Mura, Rokhshad Tavakoli and Saeed Pahlevan Sharif
Social media use for travel purposes: a cross cultural comparison between Portugal and the UK pp. 161-181 Downloads
Suzanne Amaro and Paulo Duarte
Semantic social media analysis of Chinese tourists in Switzerland pp. 183-202 Downloads
Zhan Liu, Jialu Shan, Nicole Glassey Balet and Gang Fang
Effects of flow on young Chinese consumers’ purchase intention: a study of e-servicescape in hotel booking context pp. 203-228 Downloads
Dan Huang, Zhiyong Li, Jian Mou and Xinyi Liu
Is planning through the Internet (un)related to trip satisfaction? pp. 229-244 Downloads
Berta Ferrer-Rosell, Germa Coenders and Estela Marine-Roig
Jose Maria Cavanillas, Edward Curry, and Wolfgang Wahlster (editors): new horizons for a data-driven economy: a roadmap for usage and exploitation of big data in Europe pp. 245-247 Downloads
Sunny Sun and Rob Law
Book Review “Daniel R. Fesenmaier and Zheng Xiang (editors): Design Science in Tourism: Foundations of Destination Management” pp. 249-251 Downloads
Irene Cheng Chu Chan and Rob Law
Roman Egger, Igor Gula, and Dominik Walcher (eds.): Open tourism: open innovation, crowdsourcing and co-creation challenging the tourism industry pp. 253-254 Downloads
Simon Lei

2017, volume 17, articles 1

Special issue on ENTER2016 pp. 1-3 Downloads
Alessandro Inversini and Roland Schegg
Selective contextual information acquisition in travel recommender systems pp. 5-29 Downloads
Matthias Braunhofer and Francesco Ricci
Recommending a sequence of interesting places for tourist trips pp. 31-54 Downloads
Wolfgang Wörndl, Alexander Hefele and Daniel Herzog
Understanding tourists’ photo sharing and visit pattern at non-first tier attractions via geotagged photos pp. 55-74 Downloads
Rosanna Leung, Huy Quan Vu and Jia Rong
The return on tourism organizations’ social media investments: preliminary evidence from Belgium, France, and Switzerland pp. 75-100 Downloads
Thomas Wozniak, Brigitte Stangl, Roland Schegg and Andreas Liebrich
Predicting happiness: user interactions and sentiment analysis in an online travel forum pp. 101-119 Downloads
Julia Neidhardt, Nataliia Rümmele and Hannes Werthner
The influences and consequences of being digitally connected and/or disconnected to travellers pp. 121-141 Downloads
Adrian Tanti and Dimitrios Buhalis

2016, volume 16, articles 4

Disruptive innovations pp. 327-329 Downloads
Giampaolo Viglia, Hannes Werthner and Dimitrios Buhalis
Restaurant revenue management: apply reservation management? pp. 331-346 Downloads
Bill J. Gregorash
Impact of promotional tools on reservation channels management: a descriptive model of Italian accommodation facilities pp. 347-373 Downloads
Veronica Digiorgio
Coping with reintermediation: the case of SMHEs pp. 375-392 Downloads
Gurel Cetin, Merve Aydogan Cifci, Fusun Istanbullu Dincer and Matthias Fuchs
When Harry met Sally: different approaches towards Uber and AirBnB—an Australian and Singapore perspective pp. 393-412 Downloads
Aaron Tham
In-destination tour products and the disrupted tourism industry: progress and prospects pp. 413-433 Downloads
Alex Yang-chan Hsu, Brian King, Dan Wang and Dimitrios Buhalis
Destination management organizations (DMOs) and Digital Natives: the neglected “informal expertise” in web 2.0 implementation and social media presence. Insights from the Italian Friuli Venezia Giulia DMO pp. 435-455 Downloads
Marika Gon, Harald Pechlaner and Francesco Marangon
Tracy Ireland & John Schofield (editors): “The ethics of cultural heritage”, New York: NY, (2015) pp. 457-458 Downloads
Sam Lanfranco
Vincenzo Morabito: The future of digital business innovation: trends and practices pp. 459-461 Downloads
Jianwei Qian and Rob Law

2016, volume 16, articles 3

The effect of social media marketing on brand trust and brand loyalty for hotels pp. 249-263 Downloads
Şahika Burçin Tatar and İrem Eren-Erdoğmuş
Applying the Engell–Kollat–Blackwell model in understanding international tourists’ use of social media for travel decision to Ghana pp. 265-284 Downloads
Benjamin Appiah Osei and Ama Nyenkua Abenyin
The experience co-creation in smart tourism destinations: a multiple case analysis of European destinations pp. 285-315 Downloads
Piera Buonincontri and Roberto Micera
Book Review “Advances in Crowdsourcing” pp. 317-319 Downloads
Gang Li and Yiqing Tu
Book Review “Multimedia data mining and analytics: disruptive innovation” pp. 321-322 Downloads
Shanshan Qi
The principles of geotourism pp. 323-325 Downloads
Marianna Sigala

2016, volume 16, articles 2

Mobile systems for tourism pp. 149-151 Downloads
Lorenzo Cantoni and María Teresa Linaza Saldaña
The passionate use of mobiles phones among tourists pp. 153-173 Downloads
Lidija Lalicic and Christian Weismayer
An experience-based taxonomy of branded hotel mobile application features pp. 175-199 Downloads
Chris Gibbs, Ulrike Gretzel and Jesse Saltzman
Efficiency, effectiveness, and satisfaction of responsive mobile tourism websites: a mobile usability study pp. 201-228 Downloads
Aleksander Groth and Daniel Haslwanter
Preserving privacy in the context of location based services through location hider in mobile-tourism pp. 229-248 Downloads
Shanthi Saravanan and Balasundaram Sadhu Ramakrishnan

2016, volume 16, articles 1

Introduction: Special Issue on Business intelligence and big data in the travel and tourism domain pp. 1-4 Downloads
Wolfram Höpken and Matthias Fuchs
Analyzing user reviews in tourism with topic models pp. 5-21 Downloads
Marco Rossetti, Fabio Stella and Markus Zanker
Perceptual mapping of hotel brands using online reviews: a text analytics approach pp. 23-43 Downloads
Matthew Krawczyk and Zheng Xiang
Automatic analysis of textual hotel reviews pp. 45-69 Downloads
Aitor García-Pablos, Montse Cuadros and Maria Teresa Linaza
Towards cross-domain data analytics in tourism: a linked data based approach pp. 71-101 Downloads
Marta Sabou, Irem Onder, Adrian M. P. Brasoveanu and Arno Scharl
Discovering social influencers with network visualization: evidence from the tourism domain pp. 103-125 Downloads
Chiara Francalanci and Ajaz Hussain
The role and impact of comparison websites on the consumer search process in the US and German airline markets pp. 127-148 Downloads
Christopher Holland, Julia A. Jacobs and Stefan Klein
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