Student Coaching: How Far Can Technology Go?

Philip Oreopoulos and Uros Petronijevic

Journal of Human Resources, 2018, vol. 53, issue 2, 299-329

Abstract: One-on-one coaching programs tend to have large effects on student outcomes, but they are costly to scale. In contrast, interventions that rely on technology to maintain contact with students can be scaled at low cost but may be less effective than one-on-one assistance. We randomly assign more than 4,000 students from a large Canadian university into control, online exercise, text messaging, and one-on-one coaching groups and find large effects on academic outcomes from the coaching program but no effects from either technology-based intervention. A comparison of key design features suggests that future technology-based interventions should aim to provide proactive, personalized, and regular support.

Date: 2018
Note: DOI: 10.3368/jhr.53.2.1216-8439R
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Citations: View citations in EconPapers (32)

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Related works:
Working Paper: Student Coaching: How Far Can Technology Go? (2016)
Working Paper: Student Coaching: How Far Can Technology Go? (2016)
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Persistent link: https://EconPapers.repec.org/RePEc:uwp:jhriss:v:53:y:2018:i:2:p:299-329

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