Organizational Regimes of Emotional Conduct

Carmen Baumeler

Chapter 13 in Emotionalizing Organizations and Organizing Emotions, 2010, pp 272-292 from Palgrave Macmillan

Abstract: Abstract History shows that management ideas about the ideal organization of work deal not only with technical specialties but also with the psychological properties of employees. A dominant discursive stream reads that in the age of flexible capitalism, companies are in need of the enterprising capacities of their employees (Miller/Rose 1990; 1995). Consequently the contemporary conception of the worker is as the enterprising subject, i.e. a person who solves bureaucratic inefficiency with his/her own creativity and innovation. One of today’s widely popularized psychological approaches is called emotional intelligence and it deals explicitly with the enterprising subject’s emotion management. In the following, I will show that emotional intelligence is a contemporary organizational regime of emotional conduct.

Keywords: Emotional Intelligence; Occupational Stress; Emotional Conduct; Organizational Regime; Emotion Management (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:pal:palchp:978-0-230-28989-5_14

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DOI: 10.1057/9780230289895_14

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