BPR and Automation

Sanjay Mohapatra
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Sanjay Mohapatra: Xavier Institute of Management

Chapter Chapter 10 in Business Process Reengineering, 2013, pp 213-219 from Springer

Abstract: Abstract Thomas Davenport and Michael Hammer working as consultants researched and invented a brand new concept called business process redesign which later gained eminence as business process reengineering or BPR. They stressed on the importance of eliminating “non-value adding work” which the managers all over the world were trying to automate them without assessing the use of them.

Keywords: Business Process; Business Process Management; Business Goal; Business Impact; Specialist Technical Skill (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-1-4614-6067-1_10

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DOI: 10.1007/978-1-4614-6067-1_10

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