Lean Management in the Service Industry

Marc Helmold
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Marc Helmold: IUBH International University

Chapter 16 in Lean Management and Kaizen, 2020, pp 145-153 from Springer

Abstract: Abstract The term “service sector” refers to an economic sector that, unlike agriculture and industry, produces no goods, but provides a service that satisfies a need. Education, health, finance, government, transportation, and trade are service sectors. The statistics show the gross value-added in Germany in the years from 1991 to 2018 by economic sector. The gross value-added in the service sectors in 2018 was around 2068.18 billion euros (Rudnika 2018).

Date: 2020
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DOI: 10.1007/978-3-030-46981-8_16

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