Lean Audits and Quality Management Systems (QMS)

Marc Helmold
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Marc Helmold: IUBH International University

Chapter 19 in Lean Management and Kaizen, 2020, pp 169-172 from Springer

Abstract: Abstract Audits can be described as a systematic and structured performance evaluation and assessment of a system, process, or product or any other area by internal or external auditors. The aim of an audit is to evaluate and approve or disapprove the assessed area by standardized criteria and questions, to define areas for actions, and to ensure the sustainable implementation of the actions and improvement areas. Assessment criteria in audits are based on customer and stakeholder expectations.

Date: 2020
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DOI: 10.1007/978-3-030-46981-8_19

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