Solution Platform: Foundation for Sustainable Success

Kaj Storbacka and Risto Pennanen
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Kaj Storbacka: University of Auckland Business School
Risto Pennanen: Talent Vectia Ltd.

Chapter 6 in Solution Business, 2014, pp 89-115 from Springer

Abstract: Abstract Solution platform: Here we maintain that sustainable success in solution business requires investing in a solution business platform consisting of four subsets of capabilities and practices—strategy planning, management systems, infrastructure support, and human resources management.

Keywords: Customer Engagement; Remuneration System; Product Business; Solution Provider; Solution Business (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-03976-3_6

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DOI: 10.1007/978-3-319-03976-3_6

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