Change Frameworks

Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
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Stefanie Auge-Dickhut: Swiss Institute for Financial Education
Bernhard Koye: Swiss Institute for Financial Education
Axel Liebetrau: BIG - Banking Innovation Group GmbH

Chapter 4 in Customer Value Generation in Banking, 2016, pp 43-65 from Springer

Abstract: Abstract Whoever wishes or needs to change must fully understand the levers of the reality to be changed in order to be able to make precise corrections. In this chapter, therefore, we shall examine the framework conditions of banks’ present-day business models.

Keywords: Business Model; Financial Service; Bonus Payment; Digital Native; Transaction Cost Theory (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-19938-2_4

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DOI: 10.1007/978-3-319-19938-2_4

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