Management Tools

Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
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Stefanie Auge-Dickhut: Swiss Institute for Financial Education
Bernhard Koye: Swiss Institute for Financial Education
Axel Liebetrau: BIG - Banking Innovation Group GmbH

Chapter 5 in Customer Value Generation in Banking, 2016, pp 67-90 from Springer

Abstract: Abstract It is clear from the previous chapters that only a rigorous examination and reorientation of services and business models towards the digital age will enable future success potential beyond the next couple of years. Tools suited to the digital age are required for this purpose, and that is the subject of this chapter. Business management instruments that allow firms to detect trends that are relevant to success and to derive the right consequences for their own business model, will first be shown in their classic form, before being expanded by the dimensions that are necessary for the successful analysis of the trends of the digital age.

Keywords: Transaction Cost; Business Process; Business Model; Banking Sector; Core Competence (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-19938-2_5

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DOI: 10.1007/978-3-319-19938-2_5

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