Emotional Power im Service

Susanne Beckmann () and Ralph Lange ()
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Susanne Beckmann: TOP PERFORM
Ralph Lange: TOP PERFORM

in Springer Books from Springer

Date: 2024
ISBN: 978-3-658-43008-5
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Chapters in this book:

Ch Kapitel 1 Einleitung: Zeit für New Work im Service

Susanne Beckmann and Ralph Lange

Ch Kapitel 2 Nutzen von Emotional Power

Susanne Beckmann and Ralph Lange

Ch Kapitel 3 Der Sprung über die 8

Susanne Beckmann and Ralph Lange

Ch Kapitel 4 Emotional Power im Kundendialog

Susanne Beckmann and Ralph Lange

Ch Kapitel 5 Management Know-how

Susanne Beckmann and Ralph Lange

Ch Kapitel 6 Führung mit Emotional Power

Susanne Beckmann and Ralph Lange

Ch Kapitel 7 Kultur und Change mit Emotional Power

Susanne Beckmann and Ralph Lange

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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprbok:978-3-658-43008-5

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DOI: 10.1007/978-3-658-43008-5

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