Customer-Centricity in Organized Retailing

Manoj Kumar Dash (), Manash Kumar Sahu (), Jishnu Bhattacharyya () and Shivam Sakshi ()
Additional contact information
Manoj Kumar Dash: ABV-Indian Institute of Information Technology and Management
Manash Kumar Sahu: ASBM University
Jishnu Bhattacharyya: University of Nottingham Ningbo China
Shivam Sakshi: VIT Business School, Vellore Institute of Technology

in Springer Books from Springer

Date: 2023
ISBN: 978-981-19-3593-0
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Chapters in this book:

Ch Chapter 1 Introduction: Customer-Centric Retailing in Emerging Markets

Manoj Kumar Dash, Manash Kumar Sahu, Jishnu Bhattacharyya and Shivam Sakshi

Ch Chapter 2 Customer-Centricity: The Quest for Customer Focus

Manoj Kumar Dash, Manash Kumar Sahu, Jishnu Bhattacharyya and Shivam Sakshi

Ch Chapter 3 Organized Retailing: A Brief Introduction

Manoj Kumar Dash, Manash Kumar Sahu, Jishnu Bhattacharyya and Shivam Sakshi

Ch Chapter 4 Customer Segmentation: SMPI Model

Manoj Kumar Dash, Manash Kumar Sahu, Jishnu Bhattacharyya and Shivam Sakshi

Ch Chapter 5 Strategic Mismatch: IAHP

Manoj Kumar Dash, Manash Kumar Sahu, Jishnu Bhattacharyya and Shivam Sakshi

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprbok:978-981-19-3593-0

Ordering information: This item can be ordered from
http://www.springer.com/9789811935930

DOI: 10.1007/978-981-19-3593-0

Access Statistics for this book

More books in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().