Sales and Service Digital Transformation

Jun Yang ()
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Jun Yang: Beijing Rongya Botong Information Technology Co., Ltd.

in Springer Books from Springer

Date: 2025
ISBN: 978-981-96-5961-6
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Chapters in this book:

Ch Chapter 1 The Arrival of the CRM 3.0 Era

Jun Yang

Ch Chapter 2 CRM3.0’s B2B Sales Digital Transformation

Jun Yang

Ch Chapter 3 CRM3.0’s Service Digital Transformation

Jun Yang

Ch Chapter 4 Building the CRM3.0 Support System

Jun Yang

Ch Chapter 5 Best Practices and Case Analysis

Jun Yang

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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprbok:978-981-96-5961-6

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DOI: 10.1007/978-981-96-5961-6

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