Satisfaction with Human Resources Management Practices and Turnover Intentions: The Moderating Role of Age and Seniority

Ana Suzete Semedo (), Neuza Ribeiro and Daniel Roque Gomes ()
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Ana Suzete Semedo: School of Management, Hospitality and Tourism University of Algarve, Universidade de Santiago, Cabo Verde
Daniel Roque Gomes: Polytechnic Institute of Coimbra, School of Education

Chapter 10 in Managing Human Resources in Africa, 2023, pp 227-252 from Springer

Abstract: Abstract In a scenario of uncertainty in which we live today, human resources management (HRM) has a critical and fundamental role for modern organizations. Both satisfaction with HRM practices and turnover intentions are key elements for organizations to survive the uncertainty brought by competitive global markets. The purpose of this study is to investigate the effects of employees’ satisfaction with HRM practices on their intention to leave the organization and how their age and seniority can moderate this relationship. Using structural equation modelling, the methodology followed to pursue this objective was carried out using a sample of 300 employees belonging to small medium-sized enterprises (SMEs) in Cape Verde. The main findings indicate that employee satisfaction with HRM predicts turnover intentions and that age and seniority seem to moderate this relationship. Our results suggest that employees who are more satisfied with several HRM practices of their organizations intend to continue working in that organization. The results also show that this prediction is stronger for younger employees and those who are in the organization for less time. The originality of this study is mainly due to its merit in evaluating the moderating effect of employee age and seniority on the relationship between HRM practices and turnover intentions in Cape Verdean SMEs.

Keywords: Cape Verde; Satisfaction with HRM practices; SMEs; Turnover intentions (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-031-33878-6_10

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DOI: 10.1007/978-3-031-33878-6_10

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