Take-up of Social Benefits: Experimental Evidence from France

Laura Castell (), Marc Gurgand (), Clément Imbert () and Todor Tochev ()
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Laura Castell: INSEE - Institut national de la statistique et des études économiques (INSEE)
Marc Gurgand: PSE - Paris School of Economics - UP1 - Université Paris 1 Panthéon-Sorbonne - ENS-PSL - École normale supérieure - Paris - PSL - Université Paris Sciences et Lettres - EHESS - École des hautes études en sciences sociales - ENPC - École nationale des ponts et chaussées - CNRS - Centre National de la Recherche Scientifique - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement, PJSE - Paris Jourdan Sciences Economiques - UP1 - Université Paris 1 Panthéon-Sorbonne - ENS-PSL - École normale supérieure - Paris - PSL - Université Paris Sciences et Lettres - EHESS - École des hautes études en sciences sociales - ENPC - École nationale des ponts et chaussées - CNRS - Centre National de la Recherche Scientifique - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement
Clément Imbert: ECON - Département d'économie (Sciences Po) - Sciences Po - Sciences Po - CNRS - Centre National de la Recherche Scientifique, CEPR - Center for Economic Policy Research
Todor Tochev: IPP - Institut des politiques publiques

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Abstract: We report on two nationwide experiments with job seekers in France. We first show that a meeting with social services to assess eligibility and help with application to social benefits increased new benefit take-up by 31 %. By contrast, an online simulator that gave personalized information on benefit eligibility did not increase take-up. Marginal treatment effects show that individuals who benefit the most from the meetings are the least likely to attend. Overall, without ruling out information frictions, our results suggest that transaction costs represent the main obstacle to applying for benefits or accessing government's assistance to help apply.

Date: 2024-10
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