The Performance of Performance Standards
Carolyn Heinrich and
Jeffrey Smith ()
No 525, IZA Discussion Papers from Institute of Labor Economics (IZA)
This paper examines the performance of the JTPA performance system, a widely emulated model for inducing efficiency in government organizations. We present a model of how performance incentives may distort bureaucratic decisions. We define cream skimming within the model. Two major empirical findings are (a) that the short run measures used to monitor performance are weakly, and sometimes perversely, related to long run impacts and (b) that the efficiency gains or losses from cream skimming are small. We find evidence that centers respond to performance standards.
Keywords: performance standards; reinventing government; evaluation; JTPA (search for similar items in EconPapers)
JEL-codes: C31 (search for similar items in EconPapers)
Pages: 62 pages
New Economics Papers: this item is included in nep-ifn and nep-ltv
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (61) Track citations by RSS feed
Published in: Journal of Human Resources, 2002, 37(4), 778-811
Downloads: (external link)
Journal Article: The Performance of Performance Standards (2002)
Working Paper: The Performance of Performance Standards (2002)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:iza:izadps:dp525
Ordering information: This working paper can be ordered from
IZA, Margard Ody, P.O. Box 7240, D-53072 Bonn, Germany
Access Statistics for this paper
More papers in IZA Discussion Papers from Institute of Labor Economics (IZA) IZA, P.O. Box 7240, D-53072 Bonn, Germany. Contact information at EDIRC.
Bibliographic data for series maintained by Holger Hinte ().