The Performance of Performance Standards
Carolyn Heinrich and
Jeffrey Smith ()
No 9002, NBER Working Papers from National Bureau of Economic Research, Inc
This paper examines the performance of the JTPA performance system, a widely emulated model for inducing efficiency in government organizations. We present a model of how performance incentives may distort bureaucratic decisions. We define cream skimming within the model. Two major empirical findings are (a) that the short run measures used to monitor performance are weakly, and sometimes perversely, related to long run impacts and (b) that the efficiency gains or losses from cream skimming are small. We find evidence that centers respond to performance standards.
JEL-codes: C31 (search for similar items in EconPapers)
New Economics Papers: this item is included in nep-ifn, nep-ltv and nep-mic
Note: LS PE
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (53) Track citations by RSS feed
Published as Heckman, James J., Carolyn Heinrich and Jeffrey Smith. "The Performance Of Performance Standards," Journal of Human Resources, 2002, v37(4,Fall), 778-811.
Downloads: (external link)
Journal Article: The Performance of Performance Standards (2002)
Working Paper: The Performance of Performance Standards (2002)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:nbr:nberwo:9002
Ordering information: This working paper can be ordered from
Access Statistics for this paper
More papers in NBER Working Papers from National Bureau of Economic Research, Inc National Bureau of Economic Research, 1050 Massachusetts Avenue Cambridge, MA 02138, U.S.A.. Contact information at EDIRC.
Bibliographic data for series maintained by ().