When the Early Bird Catches the Worm: The Impact of Training in Retail

Christiane Hinerasky () and René Fahr ()
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Christiane Hinerasky: University of Paderborn

No 6037, IZA Discussion Papers from Institute of Labor Economics (IZA)

Abstract: We econometrically evaluate the performance effects of a six month e-learning programme in a large retail chain with monthly data on sales revenue, for four years using panel regressions. Participants in early cohorts show positive performance effects during training periods that depreciate afterwards. We conclude that offering training on a voluntary basis leads participants with the highest expected idiosyncratic gains and the highest talent to self-select into early participation. As performance effects already unfold during training, our findings put forward the importance of continuous training with close coaching unlike single training incidences.

Keywords: evaluation; company training; e-learning; average treatment effect; average treatment effect on the treated; selection effect; continuous learning; continuous vocational training (search for similar items in EconPapers)
JEL-codes: C31 C33 J24 M53 (search for similar items in EconPapers)
Pages: 31 pages
Date: 2011-10
New Economics Papers: this item is included in nep-hrm and nep-lab
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Citations: View citations in EconPapers (2)

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