Search Fatigue

Bruce Ian Carlin and Florian Ederer

No 17895, NBER Working Papers from National Bureau of Economic Research, Inc

Abstract: Consumer search is not only costly but also tiring. We characterize the intertemporal effects that search fatigue has on oligopoly prices, product proliferation, and the provision of consumer assistance (i.e., advice). These effects vary based on whether search is all-or-nothing or sequential in nature, whether learning takes place, and whether consumers exhibit brand loyalty. We perform welfare analysis and highlight the novel empirical implications that our analysis generates.

JEL-codes: D43 D83 (search for similar items in EconPapers)
Date: 2012-03
New Economics Papers: this item is included in nep-com and nep-mic
Note: CF IO POL
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Published as Bruce I. Carlin & Florian Ederer, 2019. "Search Fatigue," Review of Industrial Organization, vol 54(3), pages 485-508.

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