Speeding up on the learning curve: The evaluation of telework following a surge in telework experience

Eline Moens (), Louis Lippens, Liam D'hert and Stijn Baert

Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium from Ghent University, Faculty of Economics and Business Administration

Abstract: This letter adds to the literature on the importance of telework experience in employee evaluation by leveraging the telework experience accumulated during the COVID-19 crisis. We conducted a follow-up survey on the evaluation of telework exactly three years after our initial data collection in 2020. We find evidence of a learning curve regarding self-reported i) efficiency in performing tasks, ii) work-life balance, and iii) concentration during work, characterised by a more positive evaluation as telework experience increased. Migration background, feedback on the job, and compatibility of the job with telework moderate the effect of telework experience on the evaluation of telework over time.

Keywords: Telework; learning curve; time evolution (search for similar items in EconPapers)
JEL-codes: I31 J24 J28 J32 J81 (search for similar items in EconPapers)
Pages: 43 pages
Date: 2024-04
New Economics Papers: this item is included in nep-lma
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Working Paper: Speeding Up on the Learning Curve: The Evaluation of Telework Following a Surge in Telework Experience (2024)
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Persistent link: https://EconPapers.repec.org/RePEc:rug:rugwps:24/1086

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