Technology, Selection, and Training in Call Centers

Inge Sieben, Andries de Grip, J. Longen and O. Sorensen
Authors registered in the RePEc Author Service: Ben Kriechel and Lex Borghans

No 4, ROA Research Memorandum from Maastricht University, Research Centre for Education and the Labour Market (ROA)

Date: 2007-01-01
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

Downloads: (external link)
https://cris.maastrichtuniversity.nl/ws/files/6627 ... d5b3a4b-ASSET1.0.pdf (application/pdf)

Related works:
Journal Article: Technology, Selection, and Training in Call Centers (2009)
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:unm:umaror:2007004

DOI: 10.26481/umaror.2007004

Access Statistics for this paper

More papers in ROA Research Memorandum from Maastricht University, Research Centre for Education and the Labour Market (ROA) Contact information at EDIRC.
Bibliographic data for series maintained by Andrea Willems () and Leonne Portz ().