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Basics in Lean Management

Marc Helmold
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Marc Helmold: IUBH International University

Chapter 1 in Lean Management and Kaizen, 2020, pp 1-14 from Springer

Abstract: Abstract Lean management is a modern concept for process optimization throughout the value chain (Helmold and Samara 2019). Lean management is focusing on making inefficiencies (waste) transparent and on altering these into value-adding activities (Ohno 1990; Helmold and Terry 2016). The value chain reaches in this context from the upstream (suppliers) over the own operations to the downstream side (customers) (Slack et al. 1995). Inefficiencies are everything, e.g. an activity, a process, and a product, which is considered as something for which the customers are not willing to pay for or to spend financial means. The customer is the central point in the lean management concept. The primary objectives in the lean management philosophy are to create value for the customer through the optimization of resources and create a steady workflow based on real customer demands (Ohno 1990). It seeks to eliminate any waste of time, effort, or money by identifying each step in a business process and then revising or cutting out steps that do not create value (Bertagnolli 2018). The philosophy has its roots in Japan and operations, but is presently widely spread across the world and industries. Lean management focuses on:

Date: 2020
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DOI: 10.1007/978-3-030-46981-8_1

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