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Emerging Technologies in BPM

Sandy Kemsley ()
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Sandy Kemsley: Kemsley Design Ltd.

A chapter in BPM - Driving Innovation in a Digital World, 2015, pp 51-58 from Springer

Abstract: Abstract Business process management (BPM) has always been about productivity improvements. But new aspects need to be considered in BPM today, including knowledge work, transparency, and customer-orientation. Many emerging technologies are being integrated into BPM in order to account for these new aspects. Two categories of innovations and technologies can be distinguished: those that change the way people and organizations work, and those that create more intelligent processes. This chapter explores emerging technologies and how they apply to BPM.

Keywords: Knowledge Work; Business Process Management; Cloud Infrastructure; Process Instance; Cloud Application (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-14430-6_4

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DOI: 10.1007/978-3-319-14430-6_4

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