Booth Staff Behaviour
Klaus Solberg Søilen
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Klaus Solberg Søilen: Halmstad University
Chapter 2 in Exhibit Marketing and Trade Show Intelligence, 2013, pp 15-79 from Springer
Abstract:
Abstract People-at-the-booth skills is an area of exhibition management which has been seriously neglected both in theory and in practice. Research by Susan Friedman (2004: 23) shows that half of all companies say they provide training only immediately prior to an exhibition. At the same time, there are significant differences among companies’ lists of dos and don’ts (Pitta et al. 2006: 162). Research also suggests (Tanner 1994) that booth staff training is inefficient. Another finding suggests that current training leaves a great deal to be desired, which comes to much the same. In other words, this is an area with great potential for improvement.
Keywords: Potential Customer; Potential Buyer; Seller Adapt; Trade Show; Show Organizer (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-642-36793-9_2
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DOI: 10.1007/978-3-642-36793-9_2
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