Japanese Total Quality Control

Andrea Chiarini ()
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Andrea Chiarini: Chiarini & Associates

Chapter Chapter 5 in From Total Quality Control to Lean Six Sigma, 2012, pp 15-16 from Springer

Abstract: Abstract TQC is surely the oldest system and its roots sink into the earliest statistical research carried out by Shewart (1939). These principles were further developed in Japan after the end of the Second World War. Feigenbaum developed TQC, defining it as (1961, p. 6): “A network of the management/control and procedure that is required to produce and deliver a product with a specific quality standard”.

Keywords: Control Chart; Corrective Action; Customer Orientation; Quality Function Deployment; Quality Assurance System (search for similar items in EconPapers)
Date: 2012
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DOI: 10.1007/978-88-470-2658-2_5

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