Student Satisfaction Index in Portuguese Public Higher Education

Helena Alves () and Mário Raposo ()

The Service Industries Journal, 2007, vol. 27, issue 6, 795-808

Abstract: This study intends to measure student's satisfaction with Portuguese higher education, through the estimation of an explicative model of the student's opinion formation process. In terms of conclusions, it was verified that the student satisfaction index of Portuguese public higher education is only of 54 on a scale from 1 to 100. This value constitutes a reference mark that universities in Portugal can use to compare with their own performance.

Date: 2007
References: View complete reference list from CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
http://hdl.handle.net/10.1080/02642060701453288 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:servic:v:27:y:2007:i:6:p:795-808

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/FSIJ20

DOI: 10.1080/02642060701453288

Access Statistics for this article

The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

More articles in The Service Industries Journal from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().