Productivity in Singapore's Retail and Food Services Sectors:Contemporary Issues

Mun Heng Toh and Shandre Thangavelu
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Mun Heng Toh: NUS, Singapore
Shandre Thangavelu: University of Adelaide, Australia

in World Scientific Books from World Scientific Publishing Co. Pte. Ltd.

Abstract: The Retail and Food Services sectors play an important role in Singapore. They add to the vibrancy of the economy and contribute to the social well-being of Singaporeans. At the same time, they are often highlighted and scrutinised for their low productivity performance and high reliance on manpower. There is to date a lack of local literature that addresses the issues faced by the two sectors at the enterprise and worker levels.

Keywords: Productivity; 8M Framework; Casual Entrepreneurism; Part-time Workers; Mature Workers; Social Media (search for similar items in EconPapers)
Date: 2017
ISBN: 9789813142404
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https://www.worldscientific.com/worldscibooks/10.1142/10100 (text/html)
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Chapters in this book:

Ch 1 Introduction , pp 1-5

Mun Heng Toh and Shandre Thangavelu

Ch 2 Analysis of Singapore’s Productivity Performance and Proposal for 8M Framework to Raise Productivity Growth in the Retail and F&B Sectors , pp 7-31

Mun Heng Toh and Shandre Thangavelu

Ch 3 Measurement and Surveillance of Productivity Performance Based on 8Ms — Application to Retail and Food & Beverage Sectors , pp 33-59

Mun Heng Toh and Shandre Thangavelu

Ch 4 Entrepreneurship, Start-ups and Productivity: Entrepreneurism in Singapore’s Retail and Food & Beverage Sectors , pp 61-86

Mun Heng Toh and Shandre Thangavelu

Ch 5 Part-Time Workers’ Productivity in the Food & Beverage Sector , pp 87-99

Mun Heng Toh and Shandre Thangavelu

Ch 6 Human Capital Issues in F&B and Retail Sector in Singapore: Engagement, Retention and Usage of Mature Workers , pp 101-125

Mun Heng Toh and Shandre Thangavelu

Ch 7 Usage of Social Media to Raise Productivity in the Food & Beverage Sector , pp 127-165

Mun Heng Toh and Shandre Thangavelu

Ch 8 Sufficiency of Marketing Efforts by Singapore SMEs in Retail and Food & Beverage Sectors , pp 167-198

Mun Heng Toh and Shandre Thangavelu

Ch 9 Cost Control and Accounting Practices: Impact on and Improvement of Productivity in Singapore Food & Beverage Enterprises , pp 199-248

Mun Heng Toh and Shandre Thangavelu

Ch 10 Conclusion , pp 249-251

Mun Heng Toh and Shandre Thangavelu

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