Peer effects in an automated world

Brice Corgnet, Roberto Hernán-González and Ricardo Mateo
Authors registered in the RePEc Author Service: Roberto Hernán González

Labour Economics, 2023, vol. 85, issue C

Abstract: Beyond its technological impact, automation also transforms the social context of the workplace by weakening peer effects. We study the often-neglected effects of this transformation on work production. Using experiments in which people complete a sequential task, we show that humans who work with algorithms underperform those who work with other humans, especially when workers are rewarded under team incentives. Our findings stress that firms should account for the weakening of peer effects due to automation when assessing the cost-efficiency of replacing humans with algorithms.

Keywords: Incentives; Automation; Peer effects; Social pressure; Laboratory experiments (search for similar items in EconPapers)
JEL-codes: C92 D23 D91 M52 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:labeco:v:85:y:2023:i:c:s0927537123001306

DOI: 10.1016/j.labeco.2023.102455

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