International Journal of E-Services and Mobile Applications (IJESMA)

2009 - 2025

Current editor(s): Rajeev Dwivedi

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Volume 4, issue 4, 2012

Attitudes Toward Product Messages on Social Media: An Examination of Online Shopping Perspectives Among Young Consumers pp. 1-14

Christina Chung and Kristine P. Austria

Adoption Process for VoIP: The UTAUT Model pp. 15-31

Eduardo Esteva-Armida and Alberto Rubio-Sanchez

The Influence of UGC on Consumers’ Information Process on Service Failure pp. 32-47

Te-Lin Chung

What Drives Online Compulsive Buying: The Role of Consumer Skill, Knowledge, and Facilitating Conditions pp. 48-60

Eun-Jung Lee, Seung Sin Lee and JungKun Park

Volume 4, issue 3, 2012

E-Commerce Logistics: A Literature Research Review and Topics for Future Research pp. 1-22

Anu Bask, Mervi Lipponen and Markku Tinnilä

Critical Business Model Issues in Deploying NFC Technology for Mobile Services: Case Mobile Ticketing pp. 23-41

Antero Juntunen, Virpi Kristiina Tuunainen and Sakari Luukkainen

Complementary Approaches to the Diffusion of Innovation: Empirical Evidence on E-Services Adoption in Italy pp. 42-64

Davide Arduini, Leopoldo Nascia and Antonello Zanfei

Volume 4, issue 2, 2012

IS and Organization for Online Corporate Reputation Management pp. 1-18

Alberto Francesconi and Claudia Dossena

Analysing the Intellectual Structure of E-Service Research pp. 19-36

Maria Chiara Di Guardo, Marco Galvagno and Francesca Cabiddu

Understanding the Characteristics of Early and Late Adopters of Technology: The Case of Mobile Money pp. 37-54

Peter Tobbin and Joseph Adjei

User Experience of Trip Arrangements: A Comparison of Mobile Device and Computer Users pp. 55-69

Niklas Eriksson

Volume 4, issue 1, 2012

News as a Service: Thirteen Danish Online Newspapers Adapting to the Social Web pp. 1-22

Soley Rasmussen

Respecting the Deal: Economically Sustainable Management of Open Innovation Among Co-Opeting Companies pp. 23-41

Riccardo Bonazzi, Arash Golnam, Yves Pigneur and Alain Wegmann

Improving Sustainable Procurement: The Role of Information Systems pp. 42-58

Oihab Allal-Chérif

Volume 3, issue 4, 2011

Personality Traits and Consumer Behavior in the Mobile Context: A Critical Review and Research Agenda pp. 1-20

Kaan Varnali

Information Technology and Supply Chain Management Coordination: The Role of Third Party Logistics Providers pp. 21-36

Pier Paolo Carrus and Roberta Pinna

Behavioral Intention Towards Mobile Banking in India: The Case of State Bank of India (SBI) pp. 37-56

N. Thamarai Selvan, B. Senthil Arasu and M. Sivagnanasundaram

Applications of Intelligent Agents in Hospital Search and Appointment System pp. 57-81

Tyrone Edwards and Suresh Sankaranarayanan

Volume 3, issue 3, 2011

Architectural Guidelines and Practical Experiences in the Realization of E-Gov Employment Services pp. 1-15

Elena Sánchez-Nielsen, Daniel González-Morales and Carlos Peña-Dorta

Technical Audit of an Electronic Polling Station: A Case Study pp. 16-30

Hector Alaiz-Moreton, Luis Panizo-Alonso, Ramón A. Fernandez-Diaz and Javier Alfonso-Cendon

Protecting a Distributed Voting Schema for Anonymous and Secure Voting Against Attacks of Malicious Partners pp. 31-48

Sebastian Obermeier and Stefan Böttcher

Policy Cycle-Based E-Government Architecture for Policy-Making Organisations of Public Administrations pp. 49-68

Konrad Walser and Reinhard Riedl

The WAVE Platform: Utilising Argument Visualisation, Social Networking and Web 2.0 Technologies for eParticipation pp. 69-85

Deirdre Lee, Yojana Priya Menda, Vassilios Peristeras and David Price

Volume 3, issue 2, 2011

Examining Behavioral Intention Toward Mobile Services: An Empirical Investigation in Greece pp. 1-19

Theodora Zarmpou, Vaggelis Saprikis and Maro Vlachopoulou

Colored vs. Black Screens or How Color Can Favor Green e-Commerce pp. 20-38

Jean-Eric Pelet and Panagiota Papadopoulou

Identifying the Direct Effect of Experience and the Moderating Effect of Satisfaction in the Greek Online Market pp. 39-58

Michail N. Giannakos, Adamantia G. Pateli and Ilias O. Pappas

Defining, Applying and Customizing Store Atmosphere in Virtual Reality Commerce: Back to Basics? pp. 59-72

Ioannis G. Krasonikolakis, Adam Vrechopoulos and Athanasia Pouloudi

Measuring Interoperability Readiness in South Eastern Europe and the Mediterranean: The Interoperability Observatory pp. 73-91

Ourania I. Markaki, Yannis Charalabidis and Dimitris Askounis

Volume 3, issue 1, 2011

The Role of Consumer Innovativeness and Trust for Adopting Internet Phone Services pp. 1-16

JungKun Park, Te-Lin Chung and Won-Moo Hur

Proposing a Knowledge Amphora Model for Transition towards Mobile Government pp. 17-38

Tunc D. Medeni, I. Tolga Medeni and Asim Balci

E-Service Research Trends in the Domain of E-Government: A Contemporary Study pp. 39-56

M. Sirajul Islam and Ada Scupola

Intelligent Store Agent for Mobile Shopping pp. 57-72

Ryan Anthony Brown and Suresh Sankaranarayanan

Volume 2, issue 4, 2010

Activity-Based Costing in Public Administrations: A Business Process Modeling Approach pp. 1-10

Jörg Becker, Philipp Bergener and Michael Räckers

Knowledge Interoperability among Parliaments and Government pp. 11-27

E. Loukis and Alexandros Xenakis

Investigating the Landscape in National Interoperability Frameworks pp. 28-41

Yannis Charalabidis, Fenareti Lampathaki and Dimitris Askounis

Examining the Role of Stakeholder’s in Adopting Enterprise Application Integration Technologies in Local Government Domain pp. 42-59

Muhammad Mustafa Kamal and Vishanth Weerakkody

Understanding Shared Services: An Exploration of the IS Literature pp. 60-75

Suraya Miskon, Wasana Bandara, Erwin Fielt and Guy Gable

Volume 2, issue 3, 2010

Adoption of a Comprehensive Web-Based Wealth Management Service pp. 1-18

Tomi Dahlberg and Anssi Öörni

SMS Banking: An Exploratory Investigation of the Factors Influencing Future Use pp. 19-43

Krassie Petrova and Shi Yu

Does Technology Acceptance Change the Way from CRM to Customer Loyalty?: An Empirical Study on the Banking Industry pp. 44-56

Yi-Yuan Liu

Volume 2, issue 2, 2010

Enhancing Complaint and Problem Management: Design and Evaluation of an M-Service Using Pictures and Positioning pp. 1-16

Gustaf Juell-Skielse

M-Government for Education: Assessing Students’ Preferences for Mobile Campus Services pp. 17-37

Diana Ishmatova and Yuri Fedotov

The Role of Choice in the Development of an M-Government Strategy in Turkey pp. 38-57

Ronan de Kervenoael, N. Meltem Cakici and Duygu Guner

Evolution of Electronic and Mobile Business and Services: Government Support for E/M-Payment Systems pp. 58-73

Carl Adams and Simon Mouatt

Volume 2, issue 1, 2010

Consumers' Attitudes Toward Mobile Commerce: A Model to Capture the Cultural and Environment Influences pp. 1-25

QiYing Su and Carl Adams

Determinants of Goal-Directed Mobile Ticketing Service Adoption Among Internet Users: The Case of Taiwan pp. 26-46

Shen-Yao Wang and Ting Lie

Analysis of Mobile Users' Perception Towards SMS Voting pp. 47-67

Ainin Sulaiman, Ali Hussein Saleh Zolait and N.G. Kaisin

Volume 1, issue 4, 2009

The Influence of Content and Trust on Consumers' Intention to Accept Mobile Advertisements pp. 1-15

Mika Westerlund, Risto Rajala, Tuure Tuunanen and Jari Salo

Exploring the Factors Behind the Resistance to Mobile Banking in Portugal pp. 16-35

Pedro Cruz, Tommi Laukkanen and Pablo Muñoz

Consumer Value of Context Aware and Location Based Mobile Services pp. 36-50

Henny de Vos, Timber Haaker, Marije Teerling and Mirella Kleijnen

Location-Based Services (LBS) in Micro-Scale Navigation: Shortcomings and Recommendations pp. 51-71

Suleiman Almasri, Muhammad Alnabhan, Ziad Hunaiti and Eliamani Sedoyeka

Volume 1, issue 3, 2009

E-Services: Characteristics, Scope and Conceptual Strengths pp. 1-16

Ada Scupola, Anders Henten and Hanne Westh Nicolajsen

The Impact of Online Product Presentation on Consumers' Perceptions: An Experimental Analysis pp. 17-37

Carlos Flavián, Raquel Gurrea and Carlos Orús

A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper pp. 38-78

Carina Ihlström Eriksson and Jesper Svensson

Volume 1, issue 2, 2009

Self-Service Systems: Investigating the Perceived Importance of Various Quality Dimensions pp. 1-19

Calin Gurau

Toward a Better Understanding of the Assimilation of Telehealth Systems pp. 20-37

Joachim Jean-Jules and Alain O. Villeneuve

An IT-Architecture to Align E-Recruiting and Retention Processes pp. 38-61

Andreas Eckhardt and Sven Laumer

Aligning Six Sigma and ITIL to Improve IT Service Management pp. 62-82

Peter C. Chan, Shauntell R. Durant, Verna Mae Gall and Mahesh S. Raisinghani

Volume 1, issue 1, 2009

Successful Web-Based IT Support Services: Service Provider Perceptions of Stakeholder-Oriented Challenges pp. 1-20

Vanessa Cooper, Sharman Lichtenstein and Ross Smith

Sponsored Search as a Strategic E-Service pp. 21-37

Roumen Vragov

Business to Consumer E-Services: Australian Accounting Practices and their Web Sites pp. 38-51

Stephen Burgess, John Breen and Regina Quiazon

Electronic Intermediaries Managing and Orchestrating Organizational Networks Using E-Services pp. 52-66

Marijn Janssen

The Adoption of "E-Banking" by Lebanese Banks: Success and Critical Factors pp. 67-93

Elissar Toufaily, Naoufel Daghfous and Roy Toffoli