International Handbooks on Information Systems

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Flow Shop Scheduling: Jacek Blazewicz, Klaus H. Ecker, Erwin Pesch, Günter Schmidt, Malgorzata Sterna and Jan Weglarz
ConceptBase: Managing Conceptual Models about Information Systems: Manfred Jeusfeld, Matthias Jarke, Hans W. Nissen and Martin Staudt
Adaptivity and Scheduling: Rainer Herrler and Frank Puppe
Spreadsheet-Based Decision Support Systems: Michelle M.H. Şeref and Ravindra K. Ahuja
Communities of Practice: P. Reimann
Collaborative Process Modeling: The Intersport Case Study: Mikael Lind and Ulf Seigerroth
Process Choreography Modelling: Alistair Barros
Enterprise Resource Planning Systems for the Textiles and Clothing Industry: Patrick C. L. Hui, Kidith Tse, Tsan-Ming Choi and Na Liu
Price and Warranty Competition in a Duopoly Supply Chain: Santanu Sinha and S. P. Sarmah
Multi-Criteria Assessment of Data Centers Environmental Sustainability: Miguel Trigueiros Covas, Carlos A. Silva and Luis Dias
BPM Center of Excellence: The Case of a Brazilian Company: Leandro Jesus, André Macieira, Daniel Karrer and Heitor Caulliraux
Prioritizing Process Improvement: An Example from the Australian Financial Services Sector: Wasana Bandara, Alain Guillemain and Paul Coogans
Operational Metrics and Technical Platform for Measuring Bank Process Performance: Markus Kress and Dirk Wölfing
DSS Systems Analysis and Design: The Role of the Analyst as Change Agent: Kenneth E. Kendall and Julie E. Kendall
Ontology Evaluation: Denny Vrandečić
Conceptual Graphs: John F. Sowa
Business Models for the Sustainable Implementation of E-Learning at Universities: D. Euler, S. Seufert and F. Zellweger Moser
On Representing Special Languages with FLBC: Message Markers and Reference Fixing in SeaSpeak: Steven O. Kimbrough and Yinghui (Catherine) Yang
Simulation-based Optimization of Inventory Model with Products Substitution: Di Huang, Qiu Hong Zhao and Cheng Cheng Fan
Exact and Heuristic Methods for the Resource-Constrained Net Present Value Problem: Hanyu Gu, Andreas Schutt, Peter J. Stuckey, Mark G. Wallace and Geoffrey Chu
Designing Business Processes with a Recommendation-Based Editor: Agnes Koschmider and Andreas Oberweis
Multi-Criteria Decision Support: David L. Olson
Active, Medical Documents in Health Care: Andreas Schweiger and Helmut Krcmar
Collaborative Process Modeling and Design: The Intersport Case Study: Mikael Lind and Ulf Seigerroth
Business Process Standardization: Roger Tregear
The Cost of a Nuclear-Fuel Repository: A Criterion Valuation by Means of Fuzzy Logic: Pierre Louis Kunsch and Mathieu Vander Straeten
The Governance of Business Processes: M. Lynne Markus and Dax D. Jacobson
Risk and IT in Insurances: Ute Werner
Business Process Simulation: Wil M. P. Aalst, Joyce Nakatumba, Anne Rozinat and Nick Russell
Evaluation of Decision Support Systems: Cheul Rhee and H. Raghav Rao
Supply Chain Coordination for Newsvendor-Type Products with Two Ordering Opportunities: Yong-Wu Zhou and Sheng-Dong Wang
Web-Based Decision Support: Fatemeh “Mariam” Zahedi, Jaeki Song and Suprasith Jarupathirun
Fast Fashion: Quantifying the Benefits: Warren H. Hausman and John S. Thorbeck
Ontology Engineering Environments: Riichiro Mizoguchi and Kouji Kozaki
The Role of Competence Assessment in the Different Stages of Competence Development: J. Schoonenboom, C. Tattersall, Y. Miao, K. Stefanov and A. Aleksieva-Petrova
Exact Methods for the Resource Availability Cost Problem: Savio B. Rodrigues and Denise S. Yamashita
Self-Organized Scheduling in Hospitals by Connecting Agents and Mobile Devices: Torsten Eymann, Günter Müller and Moritz Strasser
Open Shop Scheduling: Jacek Blazewicz, Klaus H. Ecker, Erwin Pesch, Günter Schmidt, Malgorzata Sterna and Jan Weglarz
GRAI GridDecisional Modelling: Guy Doumeingts, Bruno Vallespir and David Chen
Recommendation-Based Business Processes Design: Agnes Koschmider and Andreas Oberweis
A Note on Modelling Speech Acts as Signalling Conventions: Andrew J.I. Jones and Steven Orla Kimbrough
BPO through the BPM Lens: A Case Study: Jyoti M. Bhat, Jude Fernandez, Manish Kumar and Sukriti Goel
Planning a Portfolio of Decision Support Systems: Albert L. Lederer
Divide and Conquer: From MTO to ATO/MTO: Ying Wei, Frank Y. Chen, Mark Lee, Houmin Yan, Kenneth Kong and Chi Ho Ng
The Governance of Business Process Management: Andrew Spanyi
Resolving Conceptual Ambiguities in Technology Risk Management: Christian Cuske, Tilo Dickopp, Axel Korthaus and Stefan Seedorf
Business Process Simulation Survival Guide: Wil M. P. Aalst
Exploring the economical aspects of ontology engineering: Elena Simperl and Christoph Tempich
Heuristic Methods for the Resource Availability Cost Problem: Vincent Peteghem and Mario Vanhoucke
BPM Tool Selection: The Case of the Queensland Court of Justice: Islay Davies and Micheal Reeves