Recognising and Resolving Conflicts

Stephan Proksch

Chapter 1 in Conflict Management, 2016, pp 1-12 from Springer

Abstract: Abstract This chapter introduces the subject matter of the book, conflict management in the workplace. I explain what a conflict is, how to recognise one, how a conflict situation can be analysed, which problems can arise from conflicts and the uses that they have. I also make some initial recommendations for dealing with difficult discussions.

Keywords: Conflict Situation; Relationship Conflict; Staff Turnover; Legitimate Interest; Conflict Analysis (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-31885-1_1

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DOI: 10.1007/978-3-319-31885-1_1

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