Business Process Transformation

Chitra Sharma ()
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Chitra Sharma: ICT, Change and Process Management Professional

in Management for Professionals from Springer

Date: 2015
Edition: 2015
ISBN: 978-81-322-2349-8
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Chapters in this book:

Ch 1 Introduction

Chitra Sharma

Ch 2 Transformation Program, Triggers, Goals, and Tools and Techniques

Chitra Sharma

Ch 3 Culture and Communication

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Ch 4 Success Factors

Chitra Sharma

Ch 5 Process Modeling

Chitra Sharma

Ch 6 Change Management

Chitra Sharma

Ch 7 Managed Services: A Case of Business Process Transformation?

Chitra Sharma

Ch 8 Recapitulation and Application of “The Process Tangram”

Chitra Sharma

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DOI: 10.1007/978-81-322-2349-8

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