Progress in IS

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Reducing Service Trips and Its Effects on Service Delivery and Customer Experience: Lukas Schweiger and Jürg Meierhofer
Epilog: From Requirements Engineering to Design Thinking: Manfred Broy and Walter Brenner
Business Intelligence Culture: Rimvydas Skyrius
KATWARN—A Microservice-Based Architecture for Distributed, Flexible and Robust Warning Systems: Ulrich Meissen, Stefan Pfennigschmidt, Markus Hardt and Daniel Faust
A Method for Developing a Game-Enhanced Tool Targeting Consumer Engagement in Demand Response Mechanisms: Ioannis Lampropoulos, Tarek Alskaif, Machteld den Broek, Wilfried Sark and Herre Oostendorp
ERP Implementation in an SME: A Failure Case: Eli Hustad and Dag H. Olsen
Introducing a New Car-Sharing Concept to Build Driving Communities for Work-Commuting: Jan-Hendrik Witte
Beyond the Shadows: Reflections on Science, Technology, and Humanism in the Dialogue Between Past and Present: Antonio Calabrò
Humanising AR in Design: Introducing Digital and Physical People to an Augmented Reality Design Visualisation Process for Theatre: James Simpson
A Data Context and Architecture for Automotive Recycling: Clayton Burger and Alexandra Pehlken
Review of Educational Research Methods in 3D3C Worlds: Framing the Past to Provide Future Direction: Dennis Beck and Ross A. Perkins
Competing Institutional Logics in Impact Sourcing: Fareesa Malik and Brian Nicholson
Concluding Remarks: Jan Recker
Smart Energy Management System for Government Institutions: A Case of the Nelson Mandela African Institution of Science and Technology: Ateny Gabriel Aguto, Sanisse Adrielle Berinkinzo, Zacharie Niyonzima, Anael Sam and Ramadhani Sinde
Mobility as a Service and the Avoid-Shift-Improve Approach: Tina Ringenson and Anna Kramers
Processes Integration and e-Business in Supply Chain Management: Beatriz Minguela-Rata, Daniel Arias-Aranda and Marco Opazo-Basáez
Exploring Two Approaches to Information Management: Two Swedish Municipalities as Examples: Proscovia Svärd
Opportunities of 5G Mobile Technology for Climate Protection in Switzerland: Jan Bieser, Beatrice Salieri, Roland Hischier and Lorenz M. Hilty
Designing Spatial UI as a Solution of the Narrow FOV of Microsoft HoloLens: Prototype of Virtual Museum Guide: Ramy Hammady and Minhua Ma
ML Models Deployed: What Is Next?: Helmut Degen
Data Management of Heterogeneous Bicycle Infrastructure Data: Johannes Schering, Pascal Säfken, Jorge Marx Gómez, Kathrin Krienke and Peter Gwiasda
Autosomes as Managers—A Commented Case: Daniel Weihs
What Can Public Sector Organizations Learn from Private Sector Experiences of Robotic Process Automation?: Aleksandre Asatiani
Recommending Web Services Using Crowdsourced Testing Data: Hailong Sun, Wancai Zhang, Minzhi Yan and Xudong Liu
A Contribution to the Development of Sustainable Target Value Streams with Machine Learning Considering Material Flow Cost: Mick Geisthardt and Lutz Engel
Investigating the Use of GitHub Copilot for Green Software: Maria Stivala, Iffat Fatima and Patricia Lago
Spatial Information for Safer Bicycling: Martin Loidl
Knowledge Society: Andreas Meier and Luis Terán
SCM: Supply Chain Management: Karl E. Kurbel
The Co-production of Social Innovation Social innovation: The Case of Living Lab Living Lab: Anna Cossetta and Mauro Palumbo
AI Safety and Fairness: Dilli Prasad Sharma, Arash Habibi Lashkari, Mahdi Daghmehchi Firoozjaei, Samaneh Mahdavifar and Pulei Xiong
Decision Support in Short Sea Shipping: Michalis Michaelides, Mikael Lind, Lars Green, Jørn Askvik and Zacharias Siokouros
A-UDT: Augmented Urban Digital Twin for Visualization of Virtual and Real IoT Data: Seungyoub Ssin, Hochul Cho and Woontack Woo
The Value of Guideline Practice as a Proto-Service for Smart Service Development: Petra Müller-Csernetzky, Mario Rapaccini and Shaun West
The Smart Factory as an Operational Asset—Use of Visual Twins to Improve Factory Operational Performance: Matthew Anderson, Shaun West and Bruce Wood
Simulation Models: The Combinatory Automaton: Piero Mella
Managing Knowledge Transfer in Software-Maintenance Outsourcing Transitions: A System-Dynamics Perspective: Oliver Krancher and Jens Dibbern
Regionalized LCI Modeling: A Framework for the Integration of Spatial Data in Life Cycle Assessment: Juergen Reinhard, Rainer Zah and Lorenz M. Hilty
Trust the Words: Insights into the Role of Language in Trust Building in a Digitalized World: Regina Jucks, Gesa A. Linnemann, Franziska M. Thon and Maria Zimmermann
ICT Applications in Smart Ecotourism Environments: Vicky Katsoni and Natali Dologlou
Application of Methods of Artificial Intelligence for Sustainable Production of Manufacturing Companies: Martina Willenbacher, Christian Kunisch and Volker Wohlgemuth
Real-Time Management: When AI Goes Fast and Flow: Pernille Rydén and Omar El Sawy
Mask R-CNN Model for Banana Diseases Segmentation: Christian A. Elinisa and Neema Mduma
Unconscious Consu-victims and Enlightened Ultra-Humans: The Society of Consumerism Is at the Crossroads of Artificial Intelligence: Nicolo Andreula and Stefania Petruzzelli
The First (Beer) Living Lab: Learning to Sustain Network Collaboration for Digital Innovation: Frank Frößler, Boriana Rukanova, Stefan Klein, Allen Higgins, Yao-Hua Tan and Séamas Kelly
Who’s in Charge?—Dealing with the Self-regulation Dilemma in Digital Learning Environments: Per Bergamin and Franziska S. Hirt
Can Animal Manure Be Used to Increase Soil Organic Carbon Stocks in the Mediterranean as a Mitigation Climate Change Strategy?: Andreas Kamilaris, Immaculada Funes Mesa, Robert Savé, Felicidad Herralde and Francesc X. Prenafeta-Boldú
Developing a Model for Estimating the Home Return of Evacuees Based on the 2011 Tohoku Earthquake Tsunami—Utilizing Mobile Phone GPS Big Data: Yoshiki Ogawa, Taisei Sato, Yuki Akiyama, Ryosuke Shibasaki and Yoshihide Sekimoto
A Case Study of Blockchain-Induced Digital Transformation in the Public Sector: Horst Treiblmaier and Christian Sillaber
The Use of VR in Journalism: Current Research and Future Opportunities: Irina Tribusean