Progress in IS

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Empirical Study I: Identifying Online Innovation Intermediaries in Healthcare: Christoph W. Künne
The Outsourcing of IT Governance: Benoit A. Aubert and Suzanne Rivard
Interrelation Between Resilience and Sustainability in Smart Service Systems: Varad Govindarajan and S. Sukanya
iPhone Operating System (iOS): Andi Fitriah Abdul Kadir, Arash Habibi Lashkari and Mahdi Daghmehchi Firoozjaei
A Model for Smart Banking in Mauritius: Brijesh Ramphull and Soulakshmee D. Nagowah
Contextual Multi-View Graph Community Detection Using Graph Neural Networks: Chiheb Edine Zoghlemi and Abdelkerim Rezgui
25 Major Trends: Ahmed Bounfour
Evaluating a Cloud Service Relationship Theory: Jan Huntgeburth
Using ICT in Smart City: Renata Paola Dameri
Analysis of Customer Behavior: Adam Wasilewski
The Change from Small and Medium-Sized Energy Com-Panies to an Energy Service Provider of Smart Value-Added Services: Andreas Ensinger, Daria Kern, Anna Nagl, Karlheinz Bozem, Hans-Peter Weber, Anja Hoh, David K. Harrison and Bruce M. Wood
Utility of the Social Web for Business: Francisco J. Martínez-López, Rafael Anaya-Sánchez, Rocio Aguilar-Illescas and Sebastián Molinillo
Theorising: Jan Recker
Joint Work and Information Sharing in the Modern Digital Workplace: How the Introduction of “Social” Features Shaped Enterprise Collaboration Systems: Petra Schubert
Comparing Smart and Digital City: Initiatives and Strategies in Amsterdam and Genoa. Are They Digital and/or Smart?: Renata Paola Dameri
Business Process Approaches: Nadja Damij and Talib Damij
What We Don’t Know. The Effect of Realism in Virtual Reality on Experience and Behaviour: Marnix Gisbergen, Michelle Kovacs, Fabio Campos, Malou Heeft and Valerie Vugts
The Construction for Quality Assurance System (QAS) of Training Professional Master of Engineering of University of Electronic Science and Technology of China: Xie Juan Wang Ye
Can You Make the Cut? Exploring the Effect of Frequency of Cuts in Virtual Reality Storytelling: Aleksandra Zheleva, Jolien Letter, Wouter Durnez, Sven Rousseaux and Lieven Marez
Data Science and External Audit: Ahmad Faisal Hayek
The Intercompany Settlement Blockchain: Benefits, Risks, and Internal IT-Controls: Rewin J. M. Doekhi
Living with Future AI: Studying Experience, Attitudes and Expectations of Greek Smart Home Users: Lu Jin, Sotirios Athanasoulias, Dominik Pins, Alexander Boden, Britta Essing and Nikolaos Ipiotis
Phase II—Qualitative Study: Philipp Klöcker
The Port as a Set of Socio-technical Systems: A Multi-organisational View: Sandra Haraldson, Mikael Lind, Stefan Breitenbach, Juan Carlos Croston, Mathias Karlsson and Gerald Hirt
A Digital Twin Approach and Challenges for Real-Time Automated Surface-Drip Irrigation Monitoring: A Case of Arusha Tanzania: Joseph Wangere, Ramadhani Sinde, Mussa Ally and Omary Mbwambo
Augmented Reality Adoption by Tourism Product and Service Consumers: Some Empirical Findings: Azizul Hassan, Erdogan Ekiz, Sumesh S. Dadwal and Geoff Lancaster
Information Technology (IT) Security in Small and Medium Enterprises (SMEs): Michael W. Kimwele
Basic Research Methods: Jurgita Raudeliūnienė
Land-Use Change and CO2 Emissions Associated with Oil Palm Expansion in Indonesia by 2020: Liselotte Schebek, Jan T. Mizgajski, Rüdiger Schaldach and Florian Wimmer
Design Contest: Anders Hjalmarsson, Gustaf Juell-Skielse and Paul Johannesson
The Design Challenge of Using Intelligent Agents to Make Work Systems Smarter: Steven Alter
Learning in the Context of an Ambient Assisted Living Apartment: Including Methods of Serious Gaming: Sven Leonhardt, Stephan Kassel, Anne Randow and Tobias Teich
Case Study Results on Coordination in Multiteam Systems: Alexander Scheerer
A Literature Review to Analyze the State of the Art of Virtual Power Plants in Context of Information Security: Erfan Koza and Asiye Öztürk
The Use of Digital Tools in Scholarly Activities. Empirical Findings on the State of Digitization of Science in Germany, Focusing on Saxony: Steffen Albrecht, Claudia Minet, Sabrina Herbst, Daniela Pscheida and Thomas Köhler
BIM-Enabled Issue and Progress Tracking Services Using Mixed Reality: Valentin Holzwarth, Sebastian Steiner, Johannes Schneider, Jan Brocke and Andreas Kunz
Success Comes to Those Who Are Successful: The Influence of Past Product Expectation Confirmation on Smartwatch Usage: Alexander W. Ernst and Claus-Peter H. Ernst
Business Process Crowdsourcing: Model and Case Study: Nguyen Hoang Thuan
Some Aspects of Using Universal Design as a Redesign Strategy for Sustainability: Moyen M. Mustaquim and Tobias Nyström
How Smart Services Can Tackle Cooperation and Transaction Problems in Cross-Border Public Transport: Sofie Bayer, Martin Dobler and Sebastian Scheler
“I See Myself, Therefore I Purchase”: Factors Influencing Consumer Attitudes Towards m-Commerce AR Apps: Mafalda Teles Roxo and Pedro Quelhas Brito
Customer-Oriented Strategies and Gamification—The Example of Open Customer Innovation: Susanne Robra-Bissantz and Christoph Lattemann
MEDICINE 4.0—Interplay of Intelligent Systems and Medical Experts: Hans-Peter Schnurr, Dominik Aronsky and Dirk Wenke
Business Architecture Development and Process and Project Maturity: Igor V. Ilin, Anastasia I. Lyovina and Anton R. Antipin
Cybersecurity Standards: Zohreh Pourzolfaghar, Arash Habibi Lashkari, Rozita Hashemi and Markus Helfert
Theory: Solutions to Foster Cooperation: Thomas Afflerbach
Platforms, AI and the Spillover Effect: Ahmed Bounfour, Alberto Nonnis, Clément Sternberger and Nguyen Minh Phuong Le
Business Intelligence Dimensions: Rimvydas Skyrius
What’s in the Box? Combating Counterfeit Medications in Pharmaceutical Supply Chains with Blockchain Vigilant Information Systems: Trevor Clohessy and Saima Clohessy
Digital Business: Bernd W. Wirtz