Human-Centered Service Design for Healthcare Transformation

Pfannstiel, Mario A.

Human-Centered Service Design for Healthcare Transformation

Edited by Mario A. Pfannstiel ()

in Springer Books from Springer

Date: 2023
ISBN: 978-3-031-20168-4
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Chapters in this book:

Correction to: Zooming in and Out of Complex Systems: Exploring Frames in Incremental Participatory Design Projects: Adeline Hvidsten and Frida Almqvist
Bridging the Health Gap: Human-Centered Approaches to Connect Clinical and Community Care: Patricia Alafaireet and Philippe Diserens
The Change from Leadership to Leadershift—The Human-Centered Service Design Approach Requires New Leadership Competencies in the Health System: Karin Messer-Misak and Christian Lagger
Empowered Health and Social Care Staff: The Value of Human-Centred Service Design in Co-producing Transformative Change: Stuart G. Bailey, Karen Bell, Julie Gordon, Hans Hartung and Zoë A. Prosser
Human-Centered Service Design and Transformative Innovation: Beginning to Understand How Innovation Culture Shifts Within the Public Health System in Western Australia: Sash Milne, Christopher Kueh, Stuart Medley, Neil Lynch and Benjamin Noteboom
Enhancing Seldom Heard Perspectives in Human-centred Service Design for Health and Social Care Transformation: Kris Kalkman and Marikken Høiseth
Educational Challenges in Integrating Healthcare and Social Services: The Case of the University of Tartu Pärnu College in Designing a Master’s Programme in Person-Centred Social Innovation: Ewe Alliksoo, Margrit Kärp, Heli Tooman and Karit Jäärats
Exploring Services’ patient-centredness. Design Challenges for a Future Design Agenda: Stefano Maffei, Massimo Bianchini and Beatrice Villari
Human-Centered Gatekeeping: “Neyim Var?”: Çağdaş Erkan Akyürek, Şükrü Anıl Toygar and Elif Erbay
Patient Autonomy and User Autonomy in the Ecology of Care: Miso Kim
Innovative Service Design for Global Health: Lesley Clack and Rachel Ellison
Formative Interventions for Healthcare Sustainability: A Developmental Design Agenda: Peter Jones and Pranay Arun Kumar
Healthcare Complexity and the Role of Service Design in Complex Healthcare Systems: Jürgen Faust, Birgit Mager and Carol Massa
Zooming in and Out of Complex Systems: Exploring Frames in Incremental Participatory Design Projects: Adeline Hvidsten and Frida Almqvist
Transforming Complexity: A Human-Centred Design Approach to Engage Young People in the Philippines with Dialogues About HIV Service Delivery: Christopher Kueh, Gareth Durrant, Fanke Peng, Philip Ely and Justin Francis Bionat
Storytelling as a Way to Design and Innovate Healthcare Services for Children: Mira Alhonsuo, Jenny Siivola, Melanie Sarantou and Satu Miettinen
The Approach of Design Sprints in Healthcare Transformation: Christophe Vetterli and Philipp Schmelzer
Building an Equity-Centered Design Toolkit for Engaging Patients in Health Research Prioritization: Alessandra N. Bazzano and Lesley-Ann Noel
Designing a Conceptual Wayfinding Structure to Manage Information for Human-Centered Healthcare Experience: Cecilia Xi Wang and Craig M. Vogel
“My Heart Jumped. Do I Have Cancer?”—Results of a Co-design Study with Cervical Cancer Screening Participants: Sandra Klonteig, Jiaxin Li and Ragnhild Halvorsrud
Not just Targets: Human Prospects in Health Services for All—Insights from an Italian Case Study on Covid-19 Vaccination and Preventive Services: Gianluca Antonucci, Marco Berardi and Andrea Ziruolo
Telemedicine Implementation Between Innovation and Sustainability: An Operating Model for Designing Patient-Centered Healthcare: Gabriele Palozzi and Francesco Ranalli
Integrated Care Models in Aged Care: The Role of Technology: Madhan Balasubramanian, Mark Brommeyer, Lucy Simmonds and Angie Shafei
Exoskeletons—Human-Centred Solutions to Support Care Workers?: Riika Saurio, Satu Pekkarinen, Lea Hennala and Helinä Melkas
Inclusive Smart Textile Design for Healthy Ageing: Shan Wang, Kai Yang and Yuanyuan Yin
Co-designing a Dementia Village: Transforming Dementia Care Through Service Design: Maria Taivalsaari Røhnebæk, Marit Engen and Ane Bast

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DOI: 10.1007/978-3-031-20168-4

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