Artificial Intelligence along the Customer Journey

Ada Maria Barone () and Emanuela Stagno ()
Additional contact information
Ada Maria Barone: Goldsmiths, University of London
Emanuela Stagno: University of Sussex

in Springer Books from Springer

Date: 2023
ISBN: 978-3-031-48792-7
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Chapters in this book:

Ch Chapter 1 Introduction

Ada Maria Barone and Emanuela Stagno

Ch Chapter 2 AI-powered Self-service Technologies

Ada Maria Barone and Emanuela Stagno

Ch Chapter 3 Chatbots

Ada Maria Barone and Emanuela Stagno

Ch Chapter 4 Voice Assistants

Ada Maria Barone and Emanuela Stagno

Ch Chapter 5 Robots in Retail

Ada Maria Barone and Emanuela Stagno

Ch Chapter 6 Augmented Reality

Ada Maria Barone and Emanuela Stagno

Ch Chapter 7 Virtual Reality and the Customer Journey

Ada Maria Barone and Emanuela Stagno

Ch Chapter 8 Conclusions

Ada Maria Barone and Emanuela Stagno

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprbok:978-3-031-48792-7

Ordering information: This item can be ordered from
http://www.springer.com/9783031487927

DOI: 10.1007/978-3-031-48792-7

Access Statistics for this book

More books in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().