Process Management

Edited by Jörg Becker (), Martin Kugeler () and Michael Rosemann ()

in Springer Books from Springer

Date: 2011
ISBN: 978-3-642-15190-3
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Chapters in this book:

Ch 1 The Process in Focus

Jörg Becker and Dieter Kahn

Ch 2 Project Management

Jörg Becker, Dieter Kahn and Clemens Wernsmann

Ch 3 Preparation of Process Modeling

Michael Rosemann, Ansgar Schwegmann and Patrick Delfmann

Ch 4 Strategy and Organizational Frame

Jörg Becker and Volker Meise

Ch 5 As-Is Modeling and Process Analysis

Ansgar Schwegmann and Michael Laske

Ch 6 To-Be Modeling and Process Optimization

Mario Speck and Norbert Schnetgöke

Ch 7 Design of a Process-Oriented Organizational Structure

Martin Kugeler and Michael Vieting

Ch 8 Process Implementation – Process Roll-Out

Holger Hansmann, Michael Laske and Redmer Luxem

Ch 9 Continuous Process Management

Stefan Neumann, Christian Probst and Clemens Wernsmann

Ch 10 Process-Oriented Implementation of ERP Systems

Holger Hansmann and Stefan Neumann

Ch 11 Workflow Management

Michael Mühlen and Holger Hansmann

Ch 12 Process-based Design of the (Organizational) Structure and Authorization Concept Using the Example of SAP R/3

Michael Vieting and Johannes Kumpf

Ch 13 Simulation of Business Processes

Stefan Neumann, Michael Rosemann and Ansgar Schwegmann

Ch 14 Supply Chain Management and Customer Relationship Management − Process Modeling for Extended Enterprises

Martin Kugeler

Ch 15 Profitability of Business Processes

Jan Brocke and Heinz Lothar Grob

Ch 16 The Integrated Management System at T-Systems International GmbH / T-Systems Computer Service Management GmbH

Martin Niemöckl, Jürgen Pillasch and Christian Probst

Ch 17 Workflow and Process Modeling in a Power Supply Company

Michael Mühlen

Ch 18 Introduction of Workflow Management at Hotset Heizpatronen und Zubehör GmbH

Stefan Neumann and Wolf-Dietrich Wiechel

Ch 19 Process Reorganization at the Corporate Services Agency (CSA)

Marit Schallert and Michael Rosemann

Ch 20 Prioritizing Business Processes for Process-oriented Reorganization in Public Administrations

Lars Algermissen, Patrick Delfmann, Thorsten Falk and Björn Niehaves

Ch 21 Process-based Project Application Processing

Thore Dörnemann, Christoph Köster and Dirk Oelbracht

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DOI: 10.1007/978-3-642-15190-3

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