Strategic Management of Professional Service Firms

Stephan Kaiser () and Max Josef Ringlstetter ()
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Stephan Kaiser: Universität der Bundeswehr München
Max Josef Ringlstetter: Katholische Universität Eichstätt-Ingols

in Springer Books from Springer

Date: 2011
ISBN: 978-3-642-16063-9
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Chapters in this book:

Ch Chapter 1 The World of Professional Service Firms

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 10 The Alumni NetworkAlumni Network

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 11 Strategic Development of Professional Service Firms

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 12 NetworkingNetworking as a Strategy for Small and Medium Professional Service Firms

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 13 Surviving CrisesCrises – Crisis Management

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 14 Archetype ChangeArchetype Change Towards Management

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 2 The Business of Professional Service Firms

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 3 The Subsectors of Professional Service Firms

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 4 Quality ManagementQuality Management

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 5 Knowledge Management and InnovationInnovation

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 6 Marketing and Relationship Management

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 7 Human Resource Management in Professional Service Firms

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 8 Professional Service Firms as High Performance Work Systems

Stephan Kaiser and Max Josef Ringlstetter

Ch Chapter 9 Work-Life Balance in Professional Service Firms

Stephan Kaiser and Max Josef Ringlstetter

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DOI: 10.1007/978-3-642-16063-9

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